{"id":3075,"date":"2023-04-18T12:21:56","date_gmt":"2023-04-18T12:21:56","guid":{"rendered":"https:\/\/refiner.io\/blog\/?p=3075"},"modified":"2023-04-18T12:29:30","modified_gmt":"2023-04-18T12:29:30","slug":"product-market-fit-questions","status":"publish","type":"post","link":"https:\/\/refiner.io\/blog\/product-market-fit-questions\/","title":{"rendered":"10 Questions to Ask in a Product Market Fit Survey"},"content":{"rendered":"\n<p><strong>FACT<\/strong> &#8211; You can\u2019t start growing your product, at least not successfully, anyway, until you\u2019ve reached the product market fit.&nbsp;<\/p>\n\n\n\n<p>Without it, any growth (or even product development) effort is like shooting in the dark.&nbsp;<\/p>\n\n\n\n<p>Literarily.<\/p>\n\n\n\n<p>But hey, I\u2019m sure you already know this.&nbsp;<\/p>\n\n\n\n<p><strong>What you don\u2019t know is how to figure out that product market fit, right?&nbsp;<\/strong><\/p>\n\n\n\n<p>Sure, you may have heard of product market fit surveys and several other strategies that help to understand it. But just knowing about them can hardly solve your problem\u2026<\/p>\n\n\n\n<p>For one, you still don\u2019t know what questions to ask to uncover the product market fit.&nbsp;<\/p>\n\n\n\n<p>Luckily, that\u2019s what I\u2019m going to help you with in this guide. We\u2019ll cover some theories regarding product-market fit to ensure that you fully grasp the concept. And then, we\u2019ll go through the top product market fit questions you should be asking.&nbsp;<\/p>\n\n\n\n<p>But let\u2019s start with this\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What\u2019s the big deal with the product market fit?<\/strong><\/h2>\n\n\n\n<p>The concept behind evaluating product market fit is simple &#8211; You do it to determine whether your product satisfies the market demand.&nbsp;<\/p>\n\n\n\n<p>In other words, product-market fit defines whether what you\u2019ve created (the product) and what customers need (the market) align.&nbsp;<\/p>\n\n\n\n<p>And by the way, I do realize that at first glance, this concept might sound crazy. How wouldn\u2019t your product align with the market? You\u2019ve built it for them, after all, right?&nbsp;<\/p>\n\n\n\n<p><em>Well, not necessarily.&nbsp;<\/em><\/p>\n\n\n\n<p>Let me illustrate this with a quite common scenario in the startup world.&nbsp;<\/p>\n\n\n\n<p>A founder has an idea. Maybe he woke up with it one day, or it\u2019s been brewing at the back of their mind for some time. It doesn\u2019t matter. They\u2019ve got an idea, and they rush to make it happen. They build an MVP. It\u2019s exactly what they think customers need, so they show it to some people they know. These people seem to like it. So, based on this encouragement, they build the product and launch it with all the fanfare they can muster.&nbsp;<\/p>\n\n\n\n<p>But the audience doesn\u2019t bite. Not many people sign up. What\u2019s worse, the majority of those people seem to be abandoning the product quickly.&nbsp;<\/p>\n\n\n\n<p>It\u2019s a disaster.&nbsp;<\/p>\n\n\n\n<p>The situation looks like this\u2026<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-1024x536.png\" alt=\"Example of what lack of product-market fit looks like.\" class=\"wp-image-3080\" srcset=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-1024x536.png 1024w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-300x157.png 300w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-768x402.png 768w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>There just isn\u2019t enough alignment between the product and customers for the founder to succeed.&nbsp;<\/p>\n\n\n\n<p>Now, there could be several reasons for that &#8211; working off wrong assumptions, not listening to users\u2019 needs, and many others.&nbsp;<\/p>\n\n\n\n<p>What\u2019s important is that in spite of all intentions to build a product for the audience, the founder built something that these people didn\u2019t need.&nbsp;<\/p>\n\n\n\n<p><strong>With a product market fit, the same diagram would look like this:<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit1-1024x536.png\" alt=\"Example of what product-market fit looks like. \" class=\"wp-image-3081\" srcset=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit1-1024x536.png 1024w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit1-300x157.png 300w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit1-768x402.png 768w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit1.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>With product market fit, you know that what you\u2019re building solves a real customer problem and that it is a problem of a large enough market to guarantee success for your product.&nbsp;<\/p>\n\n\n\n<p>And let\u2019s face it; unless you know this, you\u2019re building something that you believe in and have hope for, but ultimately, have no clue whether it is worth doing or not.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">So, what does the product market fit look like?&nbsp;<\/h3>\n\n\n\n<p>The simplest way to uncover product market fit is to ask customers how they would feel if the product was no longer available.&nbsp;<\/p>\n\n\n\n<p>This is known as the Sean Ellis test, and it\u2019s still considered the core benchmark for determining the product market fit.&nbsp;<\/p>\n\n\n\n<p><strong>And, as a rule, if 40% or more of customers responded that they\u2019d be \u201cvery disappointed,\u201d you\u2019ve achieved product market fit.&nbsp;<\/strong><\/p>\n\n\n\n<p>Now, there are other questions you can include in your product market fit survey, and we\u2019ll go through all of them very shortly.&nbsp;<\/p>\n\n\n\n<p>Before that, let\u2019s cover how you should be posing those questions to customers.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How do you collect product market fit feedback?<\/strong><\/h2>\n\n\n\n<p>Evaluating product market fit is all about collecting customer feedback. And there is no better way to do that than by running product market fit surveys <a href=\"https:\/\/refiner.io\/blog\/in-app-surveys\/\">inside your product<\/a>.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s an example of an in-app product market fit survey:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"648\" height=\"427\" src=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2023-04-17-at-11-45-24-Refiner-Demo.png\" alt=\"Product-market fit survey.\" class=\"wp-image-3083\" srcset=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2023-04-17-at-11-45-24-Refiner-Demo.png 648w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2023-04-17-at-11-45-24-Refiner-Demo-300x198.png 300w\" sizes=\"auto, (max-width: 648px) 100vw, 648px\" \/><\/figure><\/div>\n\n\n<p>First of all, surveys are highly scalable. You can trigger the survey popup or widget at a specific moment when the person\u2019s using your product.&nbsp;<\/p>\n\n\n\n<p>You can also tailor surveys to specific <a href=\"https:\/\/refiner.io\/blog\/saas-customer-segmentation\/\">user segments<\/a> or display them to a particular segment only.&nbsp;<\/p>\n\n\n\n<p>Finally, you have the option to design the survey to collect the most relevant information.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can use multiple-choice questions like what I\u2019ve included in the example above.&nbsp;<\/li>\n\n\n\n<li>But you can also follow that up with an open-ended question that would allow a customer to provide more insights into their primary answer.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What questions to ask in a product market fit survey?<\/strong><\/h2>\n\n\n\n<p>Let\u2019s cover the most important part of this guide &#8211; Product market fit questions.&nbsp;<\/p>\n\n\n\n<p>Remember &#8211; the goal for using those questions is to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn more about your current users,&nbsp;<\/li>\n\n\n\n<li>Determine how well your product delivers on their needs, and if so,&nbsp;<\/li>\n\n\n\n<li>Learn more about those people to create more relevant buyer personas.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Here are the questions that will help you do that.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The primary product market fit question<\/h3>\n\n\n\n<p>Since the main goal of running a product market fit survey is to determine whether what you\u2019re building meets a customer need, the best way to uncover that is to ask:<\/p>\n\n\n\n<p><em>\u201cHow would you feel if you could no longer use the product?\u201d<\/em><\/p>\n\n\n\n<p>This is considered the primary product market fit question. It\u2019s the one proposed by Sean Ellis to help determine your customers\u2019 attitudes toward your product.&nbsp;<\/p>\n\n\n\n<p>As a rule, if 40% or more of those people reply \u201cvery disappointed,\u201d then you\u2019ve achieved the product market fit.&nbsp;<\/p>\n\n\n\n<p>(<em>By the way, the 40% is not a random number but a score based on research. Ellis discovered that companies who struggled with growth almost always achieved a less than 40% results from those surveys<\/em>.)&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"784\" height=\"352\" src=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-survey-example.png\" alt=\"Product market fit survey example\" class=\"wp-image-3079\" srcset=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-survey-example.png 784w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-survey-example-300x135.png 300w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-market-fit-survey-example-768x345.png 768w\" sizes=\"auto, (max-width: 784px) 100vw, 784px\" \/><\/figure><\/div>\n\n\n<p>(An example of a product market fit survey created with <a href=\"https:\/\/refiner.io\/solutions\/pmf\/\">Refiner<\/a>.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Additional questions to ask in a product market fit survey<\/h3>\n\n\n\n<p>I mentioned following up on the primary question with additional questions.&nbsp;<\/p>\n\n\n\n<p>These questions help you dig a little deeper and learn more about your existing customers, their experiences, expectations, needs, and so on. Not only you can use this insight to discover how to build an even better product to suit their needs. You can also use that feedback to build highly-relevant buyer personas and know exactly whom you\u2019re targeting with marketing campaigns.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What challenge brought you to try out [product]?<\/li>\n\n\n\n<li>Tell me about the last time you experienced that challenge.<\/li>\n\n\n\n<li>What solutions have you previously tried?<\/li>\n\n\n\n<li>What didn\u2019t you love about those solutions?<\/li>\n\n\n\n<li>How did you discover\/come across this product?<\/li>\n\n\n\n<li>What would you likely use as an alternative if this product were no longer available?<\/li>\n\n\n\n<li>Have you recommended this product to anyone?<\/li>\n\n\n\n<li>What type of person do you think would benefit the most from the product?<\/li>\n\n\n\n<li>How could we improve the product to meet your needs better?<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>When to send those product market fit questions to maximize the response rate?<\/strong><\/h2>\n\n\n\n<p>You know &#8211; Building a strong survey that asks the right questions is the first step in evaluating your product market fit.&nbsp;<\/p>\n\n\n\n<p>But not the only one.&nbsp;<\/p>\n\n\n\n<p>For one, you also need to know when to ask those questions, and that\u2019s what we\u2019re going to cover right now.&nbsp;<\/p>\n\n\n\n<p>Because let\u2019s face it; when is the exact time that you should be evaluating product market fit?&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right after completing the prototype?&nbsp;<\/li>\n\n\n\n<li>Just before beta release?&nbsp;<\/li>\n\n\n\n<li>Or maybe when you launch the payment system?<\/li>\n<\/ul>\n\n\n\n<p>All of those would work, of course. However, there are also other specific times in the product development cycle that might suggest problems with product market fit and, thus, be perfect for sending such a survey.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>One of those is when you notice a slow pace of growth.<\/strong> If you\u2019ve anticipated a certain level of growth, yet for some reason, you\u2019re still far off; it might be worth evaluating your product market fit.&nbsp;<\/li>\n\n\n\n<li><strong>Another opportunity is when you seek funding. <\/strong>It might be a good idea to evaluate product-market fit to know where you are standing with it.&nbsp;<\/li>\n\n\n\n<li><strong>Any time you significantly change or update the product.<\/strong> Such major changes might affect product market fit too, and it\u2019s always a good idea to research whether that\u2019s the case.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Refiner helps you collect product-market fit data&nbsp;<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/product-market-fit-survey-setup-1024x586.png\" alt=\"product market fit survey setup\" class=\"wp-image-3082\" srcset=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/product-market-fit-survey-setup-1024x586.png 1024w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/product-market-fit-survey-setup-300x172.png 300w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/product-market-fit-survey-setup-768x440.png 768w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/product-market-fit-survey-setup-1536x879.png 1536w, https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/product-market-fit-survey-setup.png 1813w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/refiner.io\/\">Refiner<\/a> (<em>disclaimer &#8211; this is my tool<\/em>) is a customer satisfaction survey tool I built specifically for SaaS and digital products.&nbsp;<\/p>\n\n\n\n<p>Founders, product managers, product owners, marketers, and growth people use Refiner to precisely target the right users at the right time with in-app and mobile surveys.<\/p>\n\n\n\n<p>And Refiner can run a whole range of different surveys:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product market fit surveys<\/li>\n\n\n\n<li>NPS, CSAT, CES, and many other survey types.&nbsp;<\/li>\n\n\n\n<li>Customer experience surveys.&nbsp;<\/li>\n\n\n\n<li>Conduct product and user research surveys and more.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Unlike other survey solutions, Refiner focuses on \u201ccontinuous feedback\u201d campaigns for \u201cidentified users.\u201d It\u2019s a perfect tool to use to research ways to improve product and customer satisfaction continuously.&nbsp;<\/p>\n\n\n\n<p><strong>What\u2019s more, every survey you send with Refiner is:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Personalized<\/strong>. You can increase the response rate by using personalized survey questions and branching logic.<\/li>\n\n\n\n<li><strong>Brandable. <\/strong>You can also customize surveys to ensure that what customers see matches your brand, product, or website.<\/li>\n\n\n\n<li><strong>Contextual. <\/strong>You can use triggers and segments to launch the survey at the right time and to the right audience to collect even more precise feedback.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Want to see Refiner in action? Check out the <\/strong><a href=\"https:\/\/refiner.io\/demo\"><strong>live demo<\/strong><\/a><strong>, or sign up for a <\/strong><a href=\"https:\/\/app.refiner.io\/auth\/register\"><strong>free trial<\/strong><\/a><strong> now.<\/strong><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>FACT &#8211; You can\u2019t start growing your product, at least not successfully, anyway, until you\u2019ve reached the product market fit.&nbsp; Without it, any growth (or even product development) effort is like shooting in the dark.&nbsp; Literarily. But hey, I\u2019m sure you already know this.&nbsp; What you don\u2019t know is how to figure out that product [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":3086,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"refiner_sidebar_werbeblock":"2664","footnotes":""},"categories":[6],"tags":[],"class_list":["post-3075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-led-growth"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>10 Questions To Help You Uncover Product Market Fit<\/title>\n<meta name=\"description\" content=\"Discover the best product-market fit questions. Learn what questions to ask in a product market fit survey.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Questions To Help You Uncover Product Market Fit\" \/>\n<meta property=\"og:description\" content=\"Discover the best product-market fit questions. Learn what questions to ask in a product market fit survey.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Refiner Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-18T12:21:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-18T12:29:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-Market-Fit-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1316\" \/>\n\t<meta property=\"og:image:height\" content=\"944\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Moritz Dausinger\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mdausinger\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Moritz Dausinger\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\"},\"author\":{\"name\":\"Moritz Dausinger\",\"@id\":\"https:\/\/refiner.io\/blog\/#\/schema\/person\/55632335b069a1d4a08cfd16de5d4dd2\"},\"headline\":\"10 Questions to Ask in a Product Market Fit Survey\",\"datePublished\":\"2023-04-18T12:21:56+00:00\",\"dateModified\":\"2023-04-18T12:29:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\"},\"wordCount\":1673,\"publisher\":{\"@id\":\"https:\/\/refiner.io\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-Market-Fit-1.png\",\"articleSection\":[\"Product-led Growth\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\",\"url\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/\",\"name\":\"10 Questions To Help You Uncover Product Market Fit\",\"isPartOf\":{\"@id\":\"https:\/\/refiner.io\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/refiner.io\/blog\/product-market-fit-questions\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/refiner.io\/blog\/wp-content\/uploads\/2023\/04\/Product-Market-Fit-1.png\",\"datePublished\":\"2023-04-18T12:21:56+00:00\",\"dateModified\":\"2023-04-18T12:29:30+00:00\",\"description\":\"Discover the best product-market fit questions. 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