As you probably already noticed, Refiner is a rather versatile survey tool which can be used to run different types of surveys.
While we support multiple use-cases, we do specialize however in the type of customers we are serving (SaaS companies).
We think this approach makes a lot of sense and we wrote at length about it on our blog.
In a nutshell: With Refiner you can leverage customer feedback across various teams , all while guaranteeing a great user experience for everyone involved.
While the possibilities are literally endless, our users love using Refiner for the following use-cases.
Learn what your favorite users have in common and how you can acquire more of them.
Product & UX Research
Know which features your power users value most and research what to build next.
Sales & CRM
Profile your users, identify upsell opportunities and send better nurturing campaigns.