Use Cases

Refiner is a versatile customer feedback survey which supports a variety of use-cases.

With Refiner, SaaS companies can leverage customer feedback across various teams, all while guaranteeing a great user experience for everyone involved.

While the possibilities are literally endless, our customers love using Refiner for the following use-cases.

Customer Satisfaction

Identify your biggest fans and users at risk of churning with NPS & CSAT surveys.

Market Research

Learn what your favorite users have in common and how you can acquire more of them.

Product & UX Research

Know which features your power users value most and research what to build next.

Sales & CRM

Profile your users, identify upsell opportunities and send better nurturing campaigns.

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