Create a Survey

Creating surveys with Refiner is easy and usually takes a couple of minutes only.

Refiner comes packed with ready-to-use survey templates (e.g. NPS, CSAT, PMF, …) and supports multiple ways to launch your survey.

Regardless of the type of survey you want to run, creating a survey always starts with the following steps:

1. Start with a survey template
2. Customize questions to your needs
3. Customize the survey design
4. Choose a distribution channel

On the following pages we’ll cover in detail each step involved in creating a survey. To get started, navigate to the Surveys section in your Refiner account and click on the “Create survey” in top right corner.