Creating surveys with Refiner is easy and usually takes a couple of minutes only.
Refiner comes packed with ready-to-use survey templates (e.g. NPS, CSAT, PMF, …) and supports multiple ways to launch your survey.
Regardless of the type of survey you want to run, creating a survey always starts with the following steps:
- Start with a survey template
- Customize questions to your needs
- Customize the survey design
- Choose a distribution channel
On the following pages we’ll cover in detail each step involved in creating a survey. To get started, navigate to the Surveys section in your Refiner account and click on the “Create survey” in top right corner.