{"id":20777,"date":"2020-07-23T16:00:45","date_gmt":"2020-07-23T16:00:45","guid":{"rendered":"https:\/\/ec2-54-72-10-141.eu-west-1.compute.amazonaws.com\/docs\/?post_type=knowledgebase&p=20777"},"modified":"2026-02-26T15:06:14","modified_gmt":"2026-02-26T15:06:14","slug":"styling","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/customization\/styling\/","title":{"rendered":"Survey Design"},"content":{"rendered":"\n\n\n

Introduction<\/h2>\n\n\n\n

Getting your survey design right is not just a matter of respecting your brand guidelines or providing a pleasant experience to your users. A well designed survey also yields higher completion rates and thus better customer insights. Refiner offers various styling options to make your survey blend perfectly with your brand and guarantee highest response rates.<\/p>\n\n\n

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Screenshot showing Refiner’s survey design options for Web App Surveys<\/figcaption><\/figure><\/div>\n\n\n
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Survey layouts<\/h2>\n\n\n\n

Refiner offers the same type of survey experience across all delivery methods. Depending on the delivery method and the client device (desktop or mobile), slightly different survey layout options are available as described below.<\/p>\n\n\n\n

Web App Surveys<\/h3>\n\n\n\n

Web App Surveys can have different layout options when viewed on a desktop or tablet device. Which layout you choose for your survey has not just an impact on the user experience, but might also impact survey response rates<\/a>. As a rule of thumb: the more intrusive and visible a survey is (e.g. centered layout), the higher the response rates.<\/p>\n\n\n\n

The following options are available for Web App Surveys on Desktop clients:<\/p>\n\n\n\n