{"id":21038,"date":"2020-10-31T17:48:35","date_gmt":"2020-10-31T17:48:35","guid":{"rendered":"https:\/\/ec2-54-72-10-141.eu-west-1.compute.amazonaws.com\/docs\/?post_type=knowledgebase&p=21038"},"modified":"2026-03-24T10:33:57","modified_gmt":"2026-03-24T10:33:57","slug":"welcome","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/getting-started\/welcome\/","title":{"rendered":"Introduction"},"content":{"rendered":"\n

Welcome to the documentation of Refiner! <\/p>\n\n\n\n

In the following pages, we cover everything you need to know to maximize your use of Refiner. You’ll find detailed information on how to customize surveys, analyze survey responses and sync your data with third party services.<\/p>\n\n\n\n

Before diving into the details, let’s first cover some high-level concepts.<\/p>\n\n\n\n

What is Refiner?<\/h4>

Refiner is a user feedback survey solution for SaaS & mobile applications. Unlike other survey tools, we are specialized in in-app surveys<\/a> for Web and Mobile applications.<\/p>

Read more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n

Where and how can you survey users?<\/h4>

At Refiner we love in-product surveys for various reasons. There are however situations where they don’t work, which is why we also provide email surveys and shareable survey links.<\/p>

Read more<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n

How to get started?<\/h4>

The easiest way to get started with Refiner is by creating your first survey – it only takes a few minutes. For in-app surveys, follow our Quickstart guide to get up and running quickly.<\/p>

In-app survey Quickstart<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Welcome to the documentation of Refiner! In the following pages, we cover everything you need to know to maximize your use of Refiner. You’ll find detailed information on how to customize surveys, analyze survey responses and sync your data with third party services. Before diving into the details, let’s first cover some high-level concepts. What […]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_tag":[],"class_list":["post-21038","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-getting-started"],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ab-block-post-grid-landscape":"","ab-block-post-grid-square":"","gb-block-post-grid-landscape":"","gb-block-post-grid-square":""},"post_excerpt_stackable_v2":"

Welcome to the documentation of Refiner! In the following pages, we cover everything you need to know to maximize your use of Refiner. You’ll find detailed information on how to customize surveys, analyze survey responses and sync your data with third party services. Before diving into the details, let’s first cover some high-level concepts. What is Refiner?Refiner is a user feedback survey solution for SaaS & mobile applications. Unlike other survey tools, we are specialized in in-app surveys for Web and Mobile applications.Read more Where and how can you survey users?At Refiner we love in-product surveys for various reasons. There…<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Moritz Dausinger","url":"https:\/\/refiner.io\/docs\/author\/user\/"},"comments_num_v2":"0 comments","acf":[],"yoast_head":"\nIntroduction<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refiner.io\/docs\/kb\/getting-started\/welcome\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introduction\" \/>\n<meta property=\"og:description\" content=\"Welcome to the documentation of Refiner! In the following pages, we cover everything you need to know to maximize your use of Refiner. You’ll find detailed information on how to customize surveys, analyze survey responses and sync your data with third party services. Before diving into the details, let’s first cover some high-level concepts. 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In the following pages, we cover everything you need to know to maximize your use of Refiner. You’ll find detailed information on how to customize surveys, analyze survey responses and sync your data with third party services. Before diving into the details, let’s first cover some high-level concepts. 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