{"id":22020,"date":"2022-01-17T21:50:14","date_gmt":"2022-01-17T21:50:14","guid":{"rendered":"https:\/\/ec2-54-72-10-141.eu-west-1.compute.amazonaws.com\/docs\/?post_type=knowledgebase&p=22020"},"modified":"2022-01-17T21:50:15","modified_gmt":"2022-01-17T21:50:15","slug":"product-updates","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/","title":{"rendered":"Product Updates"},"content":{"rendered":"
Improvement<\/div><\/div>
July 21, 2026<\/div><\/div>

New chart option: Show top results only<\/a><\/h2>
Charts with many answer options or tags can quickly become difficult to read. The new Top results only option limits a chart to the most frequently occurring results, helping your... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 21, 2026<\/div><\/div>

Distribution pie-chart for NPS, CSAT, and Ratings<\/a><\/h2>
You can now display a distribution pie chart on the right side of your NPS, CSAT, and Rating Average charts. The new view provides an immediate visual breakdown of how... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 1, 2026<\/div><\/div>

Clear response data<\/a><\/h2>
You can now remove all response data for a specific survey directly from the survey editor. The new Clear response data option is available in the three-dot action menu in... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 1, 2026<\/div><\/div>

Create test data for surveys<\/a><\/h2>
You can now generate realistic test responses for any survey in Refiner. Use the new Create test data option from the survey editor action menu to instantly populate a survey... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 29, 2026<\/div><\/div>

Choose a sheet in Google Sheets integration<\/a><\/h2>
You can now define which sheet Refiner should add new rows to in your Google Sheets integration. If no sheet name is provided, data will be added to the first... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 29, 2026<\/div><\/div>

Customize email alert subject lines<\/a><\/h2>
You can now customize the subject line of Email Alerts in Refiner. Instead of using the default subject, you can define your own and include dynamic data with Liquid Tags,... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 18, 2026<\/div><\/div>

New segment filter: User Id<\/a><\/h2>
We\u2019ve improved our segmentation engine with a new data filter for User Id. Previously, segments could be built using user attributes, survey responses, survey interactions, and tracked events. You can... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 8, 2026<\/div><\/div>

Cross-campaign behavior<\/a><\/h2>
We\u2019ve added new cross-campaign behavior settings to help you better coordinate multiple survey campaigns. You can now sequence campaigns so that a survey is only shown after users have seen... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 3, 2026<\/div><\/div>

Integration logs<\/a><\/h2>
You can now access detailed request logs on all integration pages. The new Show logs option displays the last 1,000 requests sent through an integration, including their status, trigger, server... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 29, 2026<\/div><\/div>

Enterpret integration<\/a><\/h2>
The Enterpret integration allows you to sync new Refiner survey responses to Enterpret in real time. Once responses arrive in Enterpret, they can be analyzed alongside feedback from your other... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 27, 2026<\/div><\/div>

Add Disclaimer text<\/a><\/h2>
Our new Disclaimer Text feature lets you display a custom message in the footer of your survey. You can use it to share privacy notices, consent information, legal disclaimers, or... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 27, 2026<\/div><\/div>

SOC2 Type II renewed<\/a><\/h2>
We\u2019re happy to share that we have successfully renewed our SOC 2 Type II certification. This certification confirms that our security, availability, and confidentiality controls continue to meet rigorous independent... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 21, 2026<\/div><\/div>

Full 5-color support for CSAT scales<\/a><\/h2>
You can now define all five colors in your CSAT scale. Previously, CSAT surveys only supported three configurable colors: negative, neutral, and positive. Starting today, each score in the 5-point... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 13, 2026<\/div><\/div>

Configure session duration<\/a><\/h2>
You can now configure how long users stay logged in while inactive. By default, sessions expire after two hours of inactivity, but admins can extend the session duration from the... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 12, 2026<\/div><\/div>

Two-Factor Authentication<\/a><\/h2>
Two-Factor Authentication (2FA) is now available for all Refiner accounts. Users can enable 2FA directly from their profile settings using any compatible authentication app. Account admins can also require 2FA... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 6, 2026<\/div><\/div>

Improved survey throttling<\/a><\/h2>
You can now control how survey-level throttling interacts with your global environment limits. New options in the survey editor let you decide whether a survey should respect global throttling rules... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 9, 2026<\/div><\/div>

New survey change log API<\/a><\/h2>
We\u2019ve introduced a new API endpoint at \/forms\/history, giving you full visibility into how your surveys evolve over time. This endpoint returns a paginated list of all historical versions of... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 30, 2026<\/div><\/div>

Chart controls available on Public Dashboards<\/a><\/h2>
Chart controls such as date grouping, ordering, and switching between percentage and total counts are now available on Public Dashboards. Previously, charts on public dashboards were limited to their default... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 30, 2026<\/div><\/div>

New Distribution Trend Chart<\/a><\/h2>
We\u2019ve introduced the new Distribution Trend Chart to help you better understand how survey responses evolve over time. Instead of focusing on a single metric, the chart visualizes the full... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 25, 2026<\/div><\/div>

Configure Client Storage Method<\/a><\/h2>
You can now control how the JavaScript SDK stores data in the browser using setClientStorageMethod. By default, the SDK uses localStorage with cookies as a fallback. With this new method,... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 24, 2026<\/div><\/div>

Improved Accessibility for surveys<\/a><\/h2>
We\u2019ve made several enhancements to improve the accessibility and usability of our survey widget. Users can now complete surveys entirely via keyboard navigation, enabling a smoother experience without relying on... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 17, 2026<\/div><\/div>

Improved Bar Charts<\/a><\/h2>
We\u2019ve added a new option to bar charts that lets you choose how percentages are calculated. In addition to the default data point\u2013based calculation, you can now switch to percentage... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 6, 2026<\/div><\/div>

New integration: Permutive<\/a><\/h2>
You can now automatically send survey responses from Refiner to Permutive and use customer feedback to enrich your audience cohorts. This makes it easy to combine qualitative survey data with... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 6, 2026<\/div><\/div>

New integration: Fivetran<\/a><\/h2>
We\u2019ve launched a new Fivetran integration, allowing you to sync your Refiner survey data directly to your data warehouse. By adding Refiner as a connector in Fivetran and authenticating with... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 26, 2026<\/div><\/div>

Date range picker for public dashboards<\/a><\/h2>
Public dashboards use the date range configured in its dashboard settings by default. With this update, viewers can adjust the date range directly on the public dashboard to analyze different... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 22, 2026<\/div><\/div>

New SDK method to disable client<\/a><\/h2>
We\u2019ve added a new \"disableClient\" method to our JavaScript SDK and Mobile SDK. When invoked, the SDK immediately stops any communication with the backend API and currently open surveys will... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 20, 2026<\/div><\/div>

More environments on Essentials and Growth plans<\/a><\/h2>
We\u2019ve increased the number of available environments on our paid Essentials and Growth plans, free of charge. Essentials: increased from 2 \u2192 4 environments Growth: increased from 6 \u2192 12... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 19, 2026<\/div><\/div>

Improved Rating Matrix question rendering<\/a><\/h2>
On survey pages and selected web-app popup layouts, Rating Matrix questions now automatically adjust their width based on the available space. Previously, Rating Matrix questions could appear too narrow, making... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 20, 2025<\/div><\/div>

Slack and Teams Digest<\/a><\/h2>
We\u2019ve added Slack Digests and Microsoft Teams Digests to make it even easier to share survey core metrics where your team already works. You can now schedule automated Refiner digests... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 19, 2025<\/div><\/div>

Contact Data Filter for response list & dashboard<\/a><\/h2>
We\u2019ve introduced a new Contact Data filter bank to give you more powerful ways to segment and analyze survey responses. In addition to filtering by survey response data, you can... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 16, 2025<\/div><\/div>

Iterable integration<\/a><\/h2>
We\u2019re excited to introduce our new Iterable integration, letting you embed Refiner surveys directly into your Iterable campaigns and sync survey interaction events and response data back into your Iterable... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 16, 2025<\/div><\/div>

Braze integration<\/a><\/h2>
We\u2019re launching our new integration with Braze, enabling you to embed Refiner surveys directly within your Braze campaigns and sync survey interaction events and response data into your Braze account.... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 16, 2025<\/div><\/div>

Vero Integration<\/a><\/h2>
We\u2019re excited to announce our new Vero integration, now available to help you embed Refiner surveys directly into your Vero campaigns and sync survey interaction events and response data back... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 15, 2025<\/div><\/div>

New reporting chart: Tags Timeline<\/a><\/h2>
You can now visualize how customer feedback trends over time with the Tags Timeline chart. This new chart shows how often a specific response tag is used across survey responses,... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 13, 2025<\/div><\/div>

New \u201cOnce per session\u201d recurring option<\/a><\/h2>
We\u2019re excited to introduce a new recurrence mode for your in-product surveys: Once per session. This new option gives you more control over how often surveys appear during a user\u2019s... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 9, 2025<\/div><\/div>

Improved page matching rules<\/a><\/h2>
We just released an upgrade to our Page Visit trigger that gives you more flexibility when targeting surveys inside your web app. Previously, matching was always done using the absolute... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 9, 2025<\/div><\/div>

Multiple translation improvements<\/a><\/h2>
We\u2019ve rolled out a series of enhancements to make translating your surveys smoother, faster, and more reliable than ever. Here\u2019s what\u2019s new: Use \u201cTranslate with AI\u201d directly in the survey... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 20, 2025<\/div><\/div>

Restricted survey publishing workflow<\/a><\/h2>
We\u2019ve updated Refiner\u2019s authorization system to give teams more control over who can publish surveys. Starting today, only users with the Manager or Admin role can publish surveys. Previously, users... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 20, 2025<\/div><\/div>

New user role for Finance<\/a><\/h2>
We\u2019ve expanded our authorization system with a brand-new Finance role. This role is designed for team members who handle billing, invoicing, or subscription management but don\u2019t need access to other... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 23, 2025<\/div><\/div>

Simplified navigation in the Survey Editor<\/a><\/h2>
We\u2019ve made improvements to the survey editor to make setting up in-app surveys simpler and more intuitive. Some options that were previously located in the Targeting tab have now been... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 23, 2025<\/div><\/div>

Global data filters for Reporting Dashboards<\/a><\/h2>
We\u2019re excited to announce a significant update to our reporting dashboards, designed to make exploring and analyzing your survey data more intuitive and efficient. With this release, you can now... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 18, 2025<\/div><\/div>

New information panel for User Segments<\/a><\/h2>
We\u2019ve introduced a new information panel to give you better visibility and control over your user segments. With just a click, you can now see key details about any segment... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 17, 2025<\/div><\/div>

Improved table view for survey list<\/a><\/h2>
We\u2019ve enhanced the table view in the survey list to help you find the information you need more quickly and efficiently. For a long time, you\u2019ve been able to switch... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 19, 2025<\/div><\/div>

HIPAA Compliance<\/a><\/h2>
We\u2019re excited to announce that Refiner is now HIPAA compliant. This means healthcare organizations and other covered entities can confidently use our product while meeting strict requirements for handling protected... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 11, 2025<\/div><\/div>

Multi Response Handling in User Segments<\/a><\/h2>
We\u2019re excited to announce a powerful enhancement to our segmentation engine that gives you greater control when building segments based on survey responses. Previously, when you created a segment condition... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 11, 2025<\/div><\/div>

Duplicate Survey Questions<\/a><\/h2>
To make building surveys faster and easier, you can now duplicate any survey question with just one click. Simply expand a question in the survey editor and click the \u201cDuplicate... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 11, 2025<\/div><\/div>

New Expert-Made Survey Templates<\/a><\/h2>
We\u2019ve just added a brand-new library of expert-crafted survey templates - ready to launch with a single click. Whether your role is in Customer Success, Product Management, or Marketing &... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 11, 2025<\/div><\/div>

New Sidebar Toggle and UI Improvements<\/a><\/h2>
We\u2019ve made it easier to work the way you want. Our sidebar can now be permanently pinned or hidden - so whether you prefer a focused view or quick access... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 11, 2025<\/div><\/div>

New font families: Enciode Sans and Afacad Flux<\/a><\/h2>
We\u2019ve expanded your design options! You can now choose Encode Sans and Afacad Flux as font families for your surveys. Give your surveys a fresh look that matches your brand... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 4, 2025<\/div><\/div>

Get CSAT score from 1-5 ratings<\/a><\/h2>
We\u2019re excited to share that our CSAT charts just got smarter! Until now, they could only display survey responses from CSAT questions. With this update, you can now visualize responses... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 12, 2025<\/div><\/div>

New Option for Data Integrations: Include All User Traits<\/a><\/h2>
We\u2019ve added a new option to our data integrations that allows you to include not just the data linked to a survey response, but the full set of user traits... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 11, 2025<\/div><\/div>

New targeting option: Exclude Users Based on Past Interactions<\/a><\/h2>
You can now exclude users from a survey\u2019s Target Audience based on their interactions with other surveys - no need to create a custom user segment first! This new targeting... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 11, 2025<\/div><\/div>

Automatically collect contextual metadata<\/a><\/h2>
Refiner now lets you automatically collect metadata about your users and their environment. While no data is collected by default to protect user privacy, you can enable this feature in... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 11, 2025<\/div><\/div>

Search for \/contacts API route<\/a><\/h2>
The \/contacts API endpoint has been enhanced to support search functionality, aligning it with the search capabilities already available in the dashboard. You can now search for contacts by their... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 26, 2025<\/div><\/div>

Improved User Details Panel<\/a><\/h2>
The user details panel has received a visual upgrade, making it easier to distinguish between different types of data linked to a user profile: Survey Response Data: The first table... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 17, 2025<\/div><\/div>

Daily, Weekly & Monthly Digests<\/a><\/h2>
We're excited to announce the launch of a highly requested feature: Email Digests. You can now automatically receive key survey metrics straight to your inbox on a daily, weekly, or... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 31, 2025<\/div><\/div>

Add response tags with REST API<\/a><\/h2>
Following our recent improvements to the survey response tagging system (e.g. AI Tags), we are please to announce that it's now possible to tag survey responses using our REST API.... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 22, 2025<\/div><\/div>

Switch data write mode from “append” to “replace”<\/a><\/h2>
By default, all user data imported to Refiner with the \u201cidentifyUser\u201d or \u201csetUser\u201d method call (see above) is appended to the user recorded. If you stop including a specific user... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 17, 2025<\/div><\/div>

New \/reporting API endpoint<\/a><\/h2>
Survey response reporting has always been a key part of the Refiner experience, thanks to our comprehensive Reporting Dashboards. We're excited to announce that this valuable data is now also... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 20, 2025<\/div><\/div>

Filter and sort surveys<\/a><\/h2>
We are happy to announce an improvement to the survey list page. It's now possible to filter surveys by type and their current state. Furthermore, we've added the possibility to... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 18, 2025<\/div><\/div>

Survey response ID in header section<\/a><\/h2>
You can now find the ID of a survey response in the header section of the response. The ID is also included in Excel\/CSV file exports. Furthermore, you can search... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 11, 2025<\/div><\/div>

Improved sorting options in user list<\/a><\/h2>
The list ordering options of the segment user list just received a little update. You have now the following options available: Default:\u00a0 A weighted list showing the most recent survey... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 11, 2025<\/div><\/div>

Translate with AI<\/a><\/h2>
We are super excited to launch the second Refiner AI feature: Translate with AI. You can now translate all surveys to any language with a click of a button. In... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 10, 2025<\/div><\/div>

Add tags with Refiner AI (Beta)<\/a><\/h2>
We are thrilled to launch the beta of our first AI feature today. You can now let Refiner AI add tags to your survey responses automatically. The automatic tagging feature... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 23, 2025<\/div><\/div>

BigQuery Integration (Beta)<\/a><\/h2>
We're very happy to announce the addition of Google BigQuery to our native integrations. The new BigQuery integration lets you sync survey response in real-time to one of your BigQuery... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 19, 2025<\/div><\/div>

More metadata in data integrations<\/a><\/h2>
We've added additional metadata to the events sent out by our Segment, Amplitude, Mixpanel and Customer.io integrations. Most notable, the \"survey completed\" event now contains the \"received at\" and \"completed... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 19, 2025<\/div><\/div>

Access to metadata in Google Sheets integration<\/a><\/h2>
We've added a new option in the Google Sheets integration that allows you to include metadata in the rows added to a Google Sheet. When activated, the survey name, the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 12, 2025<\/div><\/div>

Improved accessibility of survey<\/a><\/h2>
We've added more Accessible Rich Internet Applications (ARIA) to the control elements of our survey (buttons, links, ...). Adding those tags further improves the accessibility of our surveys and allows... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 8, 2025<\/div><\/div>

Survey assets served through CDN<\/a><\/h2>
After an extended end-of-year break, we are starting off the new year with an performance improvement of our survey widget. Starting from today, assets uploaded by our customers (such as... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 28, 2024<\/div><\/div>

20x faster Segment updates<\/a><\/h2>
Creating and updating user segments is a core feature of the Refiner platform. Unfortunately, updating data-driven segments for bigger user bases took quite a lot of time in the past.... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 21, 2024<\/div><\/div>

Data Retention Policies<\/a><\/h2>
Keeping your user data safe and available is our highest priority. Next to ensuring state of the art data security, we also give you full control over the your data... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 30, 2024<\/div><\/div>

4-points CSAT scale<\/a><\/h2>
Our CSAT question type just received a minor update. It is now possible to set the CSAT to a 4-points scale. Previously, only 2, 3, or 5 points scale were... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 30, 2024<\/div><\/div>

Simple A\/B Testing for Web- and Mobile App Surveys<\/a><\/h2>
We've made a small change to the targeting engine. When two surveys have the same targeting options and a user qualifies to see both of them, one of them is... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 26, 2024<\/div><\/div>

Embed images in question text<\/a><\/h2>
We are thrilled to announce that it's now possible to embed images in the description text of a question. Using Markdown, you can add images that are hosted on an... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 26, 2024<\/div><\/div>

Publish, delete and duplicate surveys via REST API<\/a><\/h2>
Our latest release adds three new routes to our public REST API. You can now publish\/unpublish, delete and duplicate surveys using our\u00a0API. The three new routes represent yet another step... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 11, 2024<\/div><\/div>

Schedule surveys<\/a><\/h2>
We're happy to announce a new addition to the Targeting options of web- and native mobile surveys. It is now possible to schedule surveys. The new schedule option lets you... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 10, 2024<\/div><\/div>

Design default theme<\/a><\/h2>
With an increasing number of design options and customer running dozens of survey campaigns, we've decided that it was time to revamp the branding settings section. It is now possible... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 24, 2024<\/div><\/div>

Publish more surveys on Growth Plan<\/a><\/h2>
This is less of a product update, but rather a small improvement to our pricing model. We increased the number of active surveys that are included in the Growth plan.... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 4, 2024<\/div><\/div>

Start client session programmatically<\/a><\/h2>
Refiner automatically keeps track of when a user starts a new session in your application. The start time of the current user session can be used as the reference time... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 4, 2024<\/div><\/div>

New trigger option: Count events since session start<\/a><\/h2>
The Tracked Events survey trigger just received a powerful improvement. You can now launch surveys based on actions a user performed during their current session. Previously, the Tracked Events trigger... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 19, 2024<\/div><\/div>

Embed Surveys are out of beta<\/a><\/h2>
We are thrilled to announce that our Embed Surveys are out of beta and officially launched. As their name suggest, Embed Surveys allow you to embed a survey right into... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 5, 2024<\/div><\/div>

Improved survey list API<\/a><\/h2>
We have added two new parameters to the \/forms route of our API. The first one (\"list\") allows you to filter surveys by their state (published, draft, ...). The second... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 5, 2024<\/div><\/div>

Improved pagination speed in API routes<\/a><\/h2>
When you want to grab a full set of data from our REST API you'll likely need to go through multiple result pages. Going through multiple pages can however become... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 4, 2024<\/div><\/div>

Sync Mixpanel user cohorts<\/a><\/h2>
Until now, our Mixpanel integration offered a one-way data sync from Refiner to Mixpanel. With our latest release, it is now possible to also sync user cohorts from Mixpanel to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 14, 2024<\/div><\/div>

Add response tags with code<\/a><\/h2>
It is now possible to tag survey responses automatically, the moment they are created. Previously, response tags could only be added manually through the Refiner dashboard. Adding tags automatically can... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 13, 2024<\/div><\/div>

Add user traits when a survey is shown<\/a><\/h2>
We are excited to introduce a new advanced integration method for our Javascript Web-Client. The new method addToUser allows you to add traits to a user profile without calling the... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 26, 2024<\/div><\/div>

User sampling for Web & Mobile Surveys<\/a><\/h2>
We are happy to announce a new powerful option to control how many surveys are shown to your users. Our latest release added the option \"Sampling\" your user base. Survey... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
April 17, 2024<\/div><\/div>

Support for Matrix questions in Reporting Dashboards<\/a><\/h2>
Following our recent release of Rating Matrix questions, we are happy to announce that you can now analyze responses to Rating Matrix questions in our Reporting Dashboards. Depending on the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
April 2, 2024<\/div><\/div>

Improved Debug Mode information panel<\/a><\/h2>
We've updated our Debug Mode information panel. Besides an easier to read layout, you can now find information about the last error, server communication status, etc. Adding more information to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 26, 2024<\/div><\/div>

Customize backdrop overlay color<\/a><\/h2>
We've added the possibility to customize the color of the backdrop overlay for web app surveys using the \"Modal\" layout. The same setting is also available for native mobile surveys... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 15, 2024<\/div><\/div>

Customize survey font settings<\/a><\/h2>
We are thrilled to release a new design option for all our surveys. It's now possible to change the font family and font size of a survey. With this new... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 6, 2024<\/div><\/div>

Use labels or identifiers as column headers in Excel or CSV fiels<\/a><\/h2>
Our latest release improves the file download options that can be found on the Survey Responses and User Segments list pages. You can now choose if labels or identifiers are... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 26, 2024<\/div><\/div>

Sync cohorts from Amplitude to Refiner<\/a><\/h2>
Our Amplitude integration just received a major upgrade. So far, the integration with Amplitude allowed you to push survey data (events and response data) to your Amplitude account for in-depth... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 9, 2024<\/div><\/div>

Avatar images<\/a><\/h2>
We are very excited to announce that it is now possible to add an avatar image to the top section of survey widgets. Adding an avatar alongside a name and... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 5, 2024<\/div><\/div>

New grouping options for timeline charts<\/a><\/h2>
Until now, timeline charts - such as NPS, CSAT or survey response charts - offered the possibility to group data by day, week and month. With our newest release, the... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 3, 2024<\/div><\/div>

Automatic redirect to websites<\/a><\/h2>
We are kicking off the new year with an exciting addition to our survey elements. You can now add a \"Redirect to website\" element to your surveys. The new element... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 9, 2023<\/div><\/div>

New “exists” and “does not exist” comparison for alert conditions<\/a><\/h2>
The newly introduced alert conditions now allow \"exists\" and \"does not exist\" comparisons options. [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 9, 2023<\/div><\/div>

Usage information for Traits and Events<\/a><\/h2>
When using an environment for multiple survey campaigns, or when connecting a third party data integration, you can quickly end up with many User Traits and Tracked Events. To help... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 24, 2023<\/div><\/div>

New trigger option for in-product surveys: Tracked Event<\/a><\/h2>
We're very happy to announce the launch of our new \"Tracked Event\" trigger option. The new option allows you to launch an in-product survey after a user performed certain actions... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 23, 2023<\/div><\/div>

Prevent duplicates and backdate responses recorded through API<\/a><\/h2>
Our REST API provides the possibility to record survey responses programmatically. We've added two new parameters to the \/response route to improve its performance. You can now backdate responses to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 23, 2023<\/div><\/div>

Send notifications when conditions match<\/a><\/h2>
Our newest release adds more control options to our Email, Slack and Teams notifications. Besides choosing a trigger event for your notification (Completed survey, User enters segment & Response tagged),... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 20, 2023<\/div><\/div>

Disable user traits to reduce data volume<\/a><\/h2>
It is now possible to disable user traits in the Data Index. Disabling an attribute means that no more incoming data is ingested into your Refiner account for this trait.... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 19, 2023<\/div><\/div>

Color codes for in-place translation icons<\/a><\/h2>
Our translation system just received a small, but very useful upgrade. The icon to open our newly developed in-place translation modal are now color coded. Icons will appear in red... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 12, 2023<\/div><\/div>

Receive notifications in Microsoft Teams<\/a><\/h2>
We're thrilled to announce our new Microsoft Teams integration. The integration allows you to receive alerts in Microsoft Teams whenever new survey responses are available, when a response was tagged,... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 12, 2023<\/div><\/div>

Export and import survey translations in JSON file format<\/a><\/h2>
Following recent improvements to our multi-language translation system, we have added the possibility to export and import translation dictionaries in JSON file format. Exporting and importing translations in JSON format... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 12, 2023<\/div><\/div>

Tracked events info in User Details<\/a><\/h2>
Tracking user events is a product feature that is becoming more and more important in the Refiner platform. We are now including an overview over all tracked events for a... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 12, 2023<\/div><\/div>

Deactivate tracking of survey views for Embed Surveys<\/a><\/h2>
When using our Embed Surveys, a new survey view is tracked in your Refiner account automatically. While this behaviour makes sense for most use cases, you might run into a... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 12, 2023<\/div><\/div>

Response overwrite behaviour for Embed Surveys<\/a><\/h2>
A couple of weeks, we've added options to control how our Survey Pages behave when a user submits multiple responses. The same response update options are now available for Embed... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 22, 2023<\/div><\/div>

Pause alerts and UX improvements<\/a><\/h2>
With our latest release, we revamped the Alerts page and added the possibility to pause alerts. [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 22, 2023<\/div><\/div>

In-place Translation<\/a><\/h2>
Translating surveys in Refiner just became more easy. It is now possible to translate text items directly in the survey editor while creating a survey. In the past, all survey... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 14, 2023<\/div><\/div>

Support for Rating Matrix responses in Logic-Jumps<\/a><\/h2>
Following our release from yesterday, we are thrilled to announce yet another improvement to the Logic-Jumps feature. It's now possible to create conditions using the responses of a Rating Matrix... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 13, 2023<\/div><\/div>

New “is empty” and “not empty” comparison for Logic-Jumps<\/a><\/h2>
Our Logic-Jumps just received two comparison options: \"Is empty\" and \"Is not empty\". The two new options allow you adapt the survey flow based on whether or not a user... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 13, 2023<\/div><\/div>

Improved response value filters<\/a><\/h2>
We have added two new filter options to response filter of Survey Responses page. You can now filter survey responses with \"Response exists\" and \"Response does not exist\". These new... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 6, 2023<\/div><\/div>

Grant access to selected environments<\/a><\/h2>
After releasing a new user role option just yesterday, we're thrilled to announce another major improvement to our user access management system. It is now possible to grant a user... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 5, 2023<\/div><\/div>

New user role: Contributor<\/a><\/h2>
Refiner allows you to share one account with your team and assign roles to team members. Each role comes with different permission levels\u00a0which reflect how teams usually use Refiner. Today... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 30, 2023<\/div><\/div>

Mobile SDK for Flutter (beta)<\/a><\/h2>
A bit over a year ago we launched our native Mobile Surveys with support for iOS, Android and React-Native. Since then, native mobile surveys became the second most used distribution... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 9, 2023<\/div><\/div>

Mixpanel Integration (beta)<\/a><\/h2>
We are thrilled to announce a new data integration with Mixpanel. Many of our customers are already using third party services to sync survey data with their Mixpanel account. Starting... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 1, 2023<\/div><\/div>

Drag & drop response choices<\/a><\/h2>
It is now possible to drag & drop the order of responses choices when creating a Multi- or Single-Choice question type. This improvement comes in handy when you want to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 19, 2023<\/div><\/div>

Add a survey response list to reporting dashboards<\/a><\/h2>
We've added a new \"Latest Survey Responses\" chart type to our Reporting Dashboards. This new chart type lets you embed a list of survey responses in reverse chronological order in... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 17, 2023<\/div><\/div>

Quickly filter survey responses by value<\/a><\/h2>
In the past, the Survey Response List offered filter options to find responses by Survey, by User Segment or Response Tags. A very important filter option was missing though: And... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 10, 2023<\/div><\/div>

Control response update behaviour for Survey Pages<\/a><\/h2>
Until today, users returning to a Survey Page after filling out a survey had a fixed delay of 3 hours to update their survey response. A new option allows you... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 10, 2023<\/div><\/div>

Limit Survey Links to one response per user<\/a><\/h2>
In the past, Survey Links didn't provide any option to control how multiple responses of a user are handled. Starting from today, you can set a Survey Link to accept... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 21, 2023<\/div><\/div>

New question type: Rating Matrix<\/a><\/h2>
We've finally added a Rating Matrix question type to Refiner! This question type was requested by a lot of users since quite some time and we are super thrilled to... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 21, 2023<\/div><\/div>

Use hidden contextual data in Logic-Jumps<\/a><\/h2>
Our Logic Jump feature just received a quite powerful update. It is now possible to use hidden contextual data when setting up jump rules. Previously, only response data provided by... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 15, 2023<\/div><\/div>

Retrieve complete survey configuration through REST API<\/a><\/h2>
It is now possible to get the configuration of a survey and all its elements through our API. A new parameter \"include_config\" can be attached to the \/forms route of... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 7, 2023<\/div><\/div>

Option to set NPS, CSAT and Star-Ratings to “non mandatory”<\/a><\/h2>
We've added a new option to our NPS, CSAT and Star-Ratings question types that allows you to make a question optional. You'll find the new option in the advanced settings... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 22, 2023<\/div><\/div>

New callback method for Web-Client<\/a><\/h2>
Our web-client has now a new callback method which you can use to hook custom Javascript code into our in-product surveys. The callback \"onRequestResponse\" gets called each time the web-client... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
April 30, 2023<\/div><\/div>

Open Call-To-Action link in new tab<\/a><\/h2>
Our Call-To-Action element just received an upgrade. It is now possible to choose if the target website should be opened in a new or in the same browser tab. Furthermore,... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 3, 2023<\/div><\/div>

Fullscreen layout for native Mobile Surveys<\/a><\/h2>
Our native Mobile Surveys just got a major design upgrade. In the past, mobile surveys always used the Bottom Slide-In layout. Our newest Mobile SDK releases (ver. 1.2.0) supports an... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
April 3, 2023<\/div><\/div>

New Mobile SDK Version 1.2.0: Fixed flickering issues<\/a><\/h2>
We've published a new version of our Mobile SDKs for iOS & Android. The newest release fixes rendering issues that occured on some device types. Some customers experienced\u00a0 flickering when... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 30, 2023<\/div><\/div>

Video support for Call-to-action elements<\/a><\/h2>
The possibility to add videos to Instruction Panels was very well received amongst our customer. This is why we decided to also add video support to Call-to-action elements. This new... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 27, 2023<\/div><\/div>

New Exit Survey element<\/a><\/h2>
Logic Jumps allow you to create alternative survey branches. Each of those branches needed to end with a Thank-You Panel in the past. We've introduced a new survey element to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 27, 2023<\/div><\/div>

Random logic jumps<\/a><\/h2>
The Logic Jumps element just received an update today. Next to defining rule bases logic jumps, you can also use randomness to move users to a specific element in your... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 21, 2023<\/div><\/div>

Sunsetting the 255 character limit<\/a><\/h2>
After months of work behind the scene, we are thrilled to announce that Refiner can finally storelong form Open Text survey responses. In the past, survey responses where capped at... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 16, 2023<\/div><\/div>

New preview images for Survey Links<\/a><\/h2>
Starting from today, when sharing Survey Links on social media platforms like Twitter, LinkedIn or Facebook, a preview image of the survey page is generated. The preview image contains the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 21, 2023<\/div><\/div>

Better survey response data handling for Customer.io integration<\/a><\/h2>
Until now, our Customer.io data integration was sending \"Survey seen\", \"Survey dismissed\" and \"Survey completed\" events, as well as an \"Identify\" call whenever new survey responses were available. With our... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 21, 2023<\/div><\/div>

Optional “Identify” call for Segment integration<\/a><\/h2>
Until now, our Segment data integration was sending \"Survey seen\", \"Survey dismissed\" and \"Survey completed\" events, as well as an \"Identify\" call whenever new survey responses were available. With our... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 20, 2023<\/div><\/div>

Add users to manual segments via REST API<\/a><\/h2>
We've added a new route to our REST API to add users to a manual segment in Refiner. The new API route can also be used to remove users from... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 16, 2023<\/div><\/div>

Close mobile survey on backdrop tap<\/a><\/h2>
Mobile surveys on Android, iOS and React-Native are shown in the bottom of the screen, while the top part is covered by a half transparent overlay. In the past, clicking... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 13, 2023<\/div><\/div>

Salesforce data integration (beta)<\/a><\/h2>
We are thrilled to announce the beta launch of our new Salesforce data sync integration. The integration allows you to update or create records in Salesforce with survey response data... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 7, 2023<\/div><\/div>

Control response collection speed per survey and user level<\/a><\/h2>
One of our core beliefs at Refiner is that we want to support a broad variety of survey use cases. And in fact, many of our customers are running multiple... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 3, 2023<\/div><\/div>

Set backdrop click behaviour for surveys with modal layout<\/a><\/h2>
We've added a design option to set the click behaviour of the modal backdrop. You can now choose whether or not a click on the half transparent backdrop should close... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 3, 2023<\/div><\/div>

Hide close button of In-Product Surveys<\/a><\/h2>
We've added a new design option that allows you to hide the \"x\" close button of our In-Product Survey. We usually recommend to keep the close button visible to guarantee... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 31, 2023<\/div><\/div>

Target users on specific mobile platform (iOS & Android)<\/a><\/h2>
It is now possible to choose on which mobile platform you want to launch a specific survey. You can choose to launch a survey for users on iOS, Android, or... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 27, 2023<\/div><\/div>

New Mobile SDK version 1.1.4<\/a><\/h2>
We've released an update of our Mobile SDKs. The new includes a new \"Ping\" method that allows ad-hoc checks for scheduled surveys. The new version also includes two bug fixes.... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 12, 2023<\/div><\/div>

New URL format for Survey Links<\/a><\/h2>
We've improved the readability and shortened the length of the URLs of our Survey Links. In the past, they were quite lengthy and cryptic. The new URLs of Survey Links... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 10, 2023<\/div><\/div>

More date range options in Reporting Dashboards<\/a><\/h2>
We've added more default date range options to our Reporting Dashboards. When you create a new dashboard or edit an existing one, you can now choose from the following date... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 6, 2023<\/div><\/div>

New API route for account information<\/a><\/h2>
We've added a new API route which provides information about your Refiner account. The new \"\/account\" route returns your current subscription usage, as well as a list of environments you've... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 5, 2023<\/div><\/div>

New Form Panel question type<\/a><\/h2>
We are thrilled to start the new year with an exciting new product feature. We are introducing a new \"Form Panel\" question type today. The Form Panel question type allows... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 16, 2022<\/div><\/div>

New Mobile-SDK Release (1.1.1)<\/a><\/h2>
We've published an update to our Mobile SDKs. The newest version for React-Native and Android is 1.1.1 and iOS is versioned 1.1.3. This new version fixes a couple of issues... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 8, 2022<\/div><\/div>

Multiple improvements for CSAT questions<\/a><\/h2>
Our CSAT question element just received a major update. Various improvements made it to this release: First, it's now possible to switch your CSAT question to a Two Point Scale.... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 28, 2022<\/div><\/div>

Translatable Email Survey embed code<\/a><\/h2>
In the past, the embed code of Email Surveys was always generated using the default language of a survey. With our newest release,\u00a0 it is now possible to choose which... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 24, 2022<\/div><\/div>

Add contextual information with Magic Variables<\/a><\/h2>
Magic Variables allow you to store contextual data, such as the current URL of a user or where their country, alongside survey responses or user profiles. You can learn how... [more]<\/a><\/div><\/div><\/div>
Pricing<\/div><\/div>
November 21, 2022<\/div><\/div>

Multilingual surveys now available on all Growth Plans<\/a><\/h2>
Our Growth subscription plan just received a major update: our survey translation feature is now available for all Growth subscriptions. No additional costs apply and available starting now. Beginning of... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 21, 2022<\/div><\/div>

Country Targeting<\/a><\/h2>
We've added a new targeting option which allows you to target users based on their country. Previously, targeting users based on their country was possible using segments, which quickly lead... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 15, 2022<\/div><\/div>

Launch Surveys on Desktop, Tablet, or Mobile Devices<\/a><\/h2>
Our Web-App and Website Popup surveys now offer the possibility to target only certain client device types. Previously, survey were launched for all client device types. You can limit survey... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 8, 2022<\/div><\/div>

Customize identifiers of Contact Information element<\/a><\/h2>
Our Contact Information question type received a small, yet quite powerful update. You can now customize the question identifier for Text and Checkbox fields. Prior to this release, the identifier... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 4, 2022<\/div><\/div>

Two-way data sync with Rudderstack<\/a><\/h2>
We are happy to introduce a new data integration to the Refiner platform. You can now sync data from and to Rudderstack account. Rudderstack is customer data platform (CDP) that... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 24, 2022<\/div><\/div>

Improved “Is one of” segmentation filter<\/a><\/h2>
Refiner allows you to automatically group users by their traits or tracked events with Data Driven Segments. Most of them time, a few filter settings are sufficient for the configuration... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 5, 2022<\/div><\/div>

Identity Verification for Survey Links<\/a><\/h2>
Following the release of Identity Verification for our Web-Client and Mobile SDKs, we are happy to introduce the same functionality for Survey Links. You can now enable Identity Verification checks... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 30, 2022<\/div><\/div>

Hide personally identifiable information (PII) from Email & Slack Alerts<\/a><\/h2>
By default, Email Alerts and Slack Alerts include the name and email of the survey respondent. We've added a new option that lets you hide Personally identifiable information (PII) from... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 30, 2022<\/div><\/div>

Send respondent information to Google Sheets<\/a><\/h2>
Our Google Sheets integration has now an option to include information about the survey respondent. When activated, each new data row that gets sent to Google Sheets includes the ID,... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 29, 2022<\/div><\/div>

Set date limit on recurring surveys<\/a><\/h2>
It is now possible to set an end date for surveys with a interval based recurring option enabled. The reference time for the total delay is the date when a... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 28, 2022<\/div><\/div>

Recurring surveys for Page Visit Trigger<\/a><\/h2>
Our Page Visit Trigger is a popular option for launching a survey at a specific moment in a customers' journey. A popular use-case for the Page Visit Trigger is to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 16, 2022<\/div><\/div>

New Amplitude integration (beta)<\/a><\/h2>
We are thrilled to announce a new data integration with Amplitude.\u00a0Many of our customers are already using third party services to sync survey data with their Amplitude account. Starting today,... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 12, 2022<\/div><\/div>

Identity Verification for Mobile SDKs<\/a><\/h2>
Following our recent release that introduced Identity Verification for our Web-Client installation, we are\u00a0 now offering the same security mechanism for all Mobile SDKs. You can now provide a Identity... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 12, 2022<\/div><\/div>

Debug mode for Mobile SDKs<\/a><\/h2>
With our newest Mobile SDK release, we are introducing a debug mode similar to the Web-Client debug mode. You can activate the debug mode initializing the SDK during development. [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 12, 2022<\/div><\/div>

New Hubspot integration (beta)<\/a><\/h2>
We are thrilled to announce the beta launch of our Hubspot integration. The integration allows you to enrich contacts in Hubspot with survey responses collected by Refiner. For example, you... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 7, 2022<\/div><\/div>

Custom event names for Segment, Customer.io and Userlist integrations<\/a><\/h2>
Our product vision at Refiner is all about pushing survey response data to where your team needs it. Our Segment, Customer.io and Userlist integration just received a major upgrade. You... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 7, 2022<\/div><\/div>

Secure Web-client with Identity Verification<\/a><\/h2>
We've added another layer of security to Refiner, protecting Web-client installations from malicious attacks from third parties. Enabling Identity Verification in your Refiner Environment mitigates the risk of malicious third... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 6, 2022<\/div><\/div>

Upload a page logo while editing survey<\/a><\/h2>
Adding a page logo to Survey Links increases not only your brand visibility, it also increases trust amongst your recipients. Until now, you could upload your logo in the global... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 5, 2022<\/div><\/div>

Add banner images to individual survey questions<\/a><\/h2>
Following our latest release that introduced survey banner images, we are pleased to announce that it is now possible to upload banner images for individual survey questions. You can upload... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 2, 2022<\/div><\/div>

Toggle data sorting of Bar- and Tag-charts<\/a><\/h2>
Our Bar- and Tag-charts now have a \"Sort by label\" and \"Sort by value\" in their top right corner. Previously, this option was hidden in the setting of the chart.... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 2, 2022<\/div><\/div>

Choose how to identify email survey respondents<\/a><\/h2>
When generating an email survey embed code, you can select your current email provider from a list of supported provider. Selecting a provider will add specific tags to the embed... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 30, 2022<\/div><\/div>

Add banner images to survey widgets<\/a><\/h2>
We are really excited to announce a new feature that will likely have a huge impact of the way our customers design their survey. It is now possible to upload... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 26, 2022<\/div><\/div>

Skip-Button for Single- and Multiple-Choice questions<\/a><\/h2>
We've added an option to our Single- and Multiple-Choice question that allows you to make the skippable. Until now, a user needed to answer those question to be able to... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 22, 2022<\/div><\/div>

Improved \/responses route in Rest API<\/a><\/h2>
The \/responses route in our Rest API has a new optional \"with_attributes\" parameter. When set to true, the nested contact object of each response contains all user data traits we... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 22, 2022<\/div><\/div>

New Zapier integration (v2.0)<\/a><\/h2>
Our Zapier integration just received an upgrade. The new version comes with two simple Triggers: User Completes Survey User Enters Segment The \"User Completes Survey\" trigger includes the response data... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 16, 2022<\/div><\/div>

Multicolored rating scale for CSAT surveys<\/a><\/h2>
It's now possible to use a multicolored rating scale in hour CSAT surveys. When enabled, you'll be able to choose the color for the\u00a0 negative, neutral and positive rating icon.... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 16, 2022<\/div><\/div>

Three-point CSAT scale<\/a><\/h2>
Until now, our CSAT surveys came with a five points scale, ranging from \"very unsatisfied\" to \"very satisfied\". It's now possible reduce the scale to three points, ranging from \"unsatisfied\"... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 9, 2022<\/div><\/div>

Throttle collection speed for surveys individually<\/a><\/h2>
In the past, throttling surveys was a setting that applied to all surveys in your environment. While global throttle settings make sense in many situations, there are also situations where... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 9, 2022<\/div><\/div>

Limit number of survey responses<\/a><\/h2>
In some scenarios, you want to collect a certain number of survey responses and then stop the survey once this number is reached. With our newest release, we've added an... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 29, 2022<\/div><\/div>

Stop Follow-Up after a certain time elapsed<\/a><\/h2>
Our Follow-Up mode is a popular option to increase response rates of surveys without being too intrusive. It allows you to show a survey multiple times until a user engages... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 27, 2022<\/div><\/div>

Improved segmentation filter for Survey Interactions<\/a><\/h2>
Our user segmentation engine sits at the heart of Refiner and can be used to create Target Audiences, analyse survey results, or to trigger integrations. A popular filter option is... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 19, 2022<\/div><\/div>

Video questions (beta)<\/a><\/h2>
Providing a personal touch can make all the difference when surveying your users. The better you communicate why you are running a survey and what exactly you want to know,... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 18, 2022<\/div><\/div>

Instant survey reporting dashboards<\/a><\/h2>
Our Reporting Dashboards are great if you a looking to create a custom survey report and dive deep into your data. Creating a new dashboard might take too much time... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 9, 2022<\/div><\/div>

Create survey responses through REST API<\/a><\/h2>
It's now possible to create survey responses with our REST API. There are different ways this new option can be leverage, but the two most prevailing would be: Import historical... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 27, 2022<\/div><\/div>

Improved Excel & CSV file exports<\/a><\/h2>
With our newest release, it is now possible to choose which data fields you want to include in an Excel or CSV file download. The file download option on the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 23, 2022<\/div><\/div>

Reveal question details in Survey Responses list<\/a><\/h2>
For a better understanding of how survey response data is stored in your Refiner environment, you can now click on the name of a survey question to reveal more details.... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 23, 2022<\/div><\/div>

Manual Segments out of beta<\/a><\/h2>
After a short beta phase of a couple of days, we've made the Manual Segments feature publicly available. [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 22, 2022<\/div><\/div>

Limit the number of allowed responses for Multiple-Choice Questions<\/a><\/h2>
We've added an option to our Multiple-Choice Questions that allows you to limit the number of allowed responses a user can select. This option can be helpful if a respondent... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
June 17, 2022<\/div><\/div>

Manual User Segments (beta)<\/a><\/h2>
Refiner provides a powerful segmentation engine to group users based on their traits, survey responses or in-app behavior. Such data driven segments are the perfect match if you want to... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
June 1, 2022<\/div><\/div>

Folder structure in survey lists and filters<\/a><\/h2>
In a recent release we introduced survey folders to help you organise all your surveys. When using survey folders, you'll now see the folder structure in all survey lists in... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 24, 2022<\/div><\/div>

Target users by language<\/a><\/h2>
It is now possible to target users based on their language. You can select one or multiple languages in the Targeting section in the survey editor. Users using one of... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 17, 2022<\/div><\/div>

Segment usage info<\/a><\/h2>
User segments serve different purposes in Refiner. They can be used to create a Target Audience, to filter survey response or charts, or to trigger alerts and integrations. To get... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 10, 2022<\/div><\/div>

Set minimum response length for Text questions<\/a><\/h2>
It's now possible to set a minimum length for mandatory Text question. The option is available in under Advanced Options in the survey editor when \"Mandatory\" is enabled. [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 10, 2022<\/div><\/div>

Set data region for Customer.io integration<\/a><\/h2>
Customer.io offers data hosting in the United States (US) and in Europe (EU). It is now possible to define the data region when setting up a data integration between your... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 10, 2022<\/div><\/div>

Mobile SDK for iOS, Android and React-Native (beta)<\/a><\/h2>
We are really happy to announce that you can now launch Refiner surveys in native mobile apps. Our new Mobile SDK is now available for iOS, Android and React-Native. To... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 4, 2022<\/div><\/div>

Better performance and reliability for CSV & XLS Data Export<\/a><\/h2>
Our CSV and Excel file export function is now working more reliable and offers a better user experience. In the past, downloading spreadsheet data from your Refiner account was done... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 27, 2022<\/div><\/div>

Progress Bar for Survey Widgets<\/a><\/h2>
It is now possible to show a progress bar in the bottom of your survey widget. The progress bar tells your users how many steps your survey consists of. Form... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 27, 2022<\/div><\/div>

New Survey Banner format for increased visibility<\/a><\/h2>
In-app survey widgets have higher response rates than traditional survey links for many reasons. The visual representation plays a major role though. A well designed survey also yields higher completion... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 12, 2022<\/div><\/div>

New Distribution Channel: Embed Surveys (beta)<\/a><\/h2>
We're thrilled to announce a new Distribution Channel for Refiner. You can now embed surveys inside a specific element within a HTML document. This new Distribution Channel complements our popup... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 5, 2022<\/div><\/div>

Send survey responses to Google Sheets<\/a><\/h2>
Since day one, data integrations with third party tools played a crucial role in the our product vision. With our new Google Sheets integration, we continue to make survey data... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 4, 2022<\/div><\/div>

Text Formatting with Markdown<\/a><\/h2>
We've just added Markdown support to the survey editor of Refiner. This new feature allows you to include a link to a website or highlight a certain phrase in the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
April 1, 2022<\/div><\/div>

Performance improvements on User Segments page<\/a><\/h2>
Customers with more than 100.000 imported users were sometimes experiencing slow loading times on the User Segments page. We published several performance improvements today which speed up loading times. The... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 25, 2022<\/div><\/div>

Filter surveys by status<\/a><\/h2>
Following our new survey folders, we've added a couple of handy filters to quickly locate surveys by their status. In the top navigation of the survey list, you'll find options... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 25, 2022<\/div><\/div>

Organize surveys in folders<\/a><\/h2>
While the majority of our customers create only a handful of surveys, some need to manage dozens if not hundreds of surveys. For those customers, managing all surveys in a... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 25, 2022<\/div><\/div>

Improved sidebar navigation<\/a><\/h2>
We just released an improved sidebar navigation for the Refiner application. Keeping your mouse hovered over a navigation item for a short moment will expand the sidebar and reveal more... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 23, 2022<\/div><\/div>

Multicolored rating scale for NPS questions<\/a><\/h2>
Providing a great on-brand survey experience to the users of our customers is not just a nice-to-have for us. In fact, beautifully designed survey widgets is a crucial part of... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 22, 2022<\/div><\/div>

Share reporting dashboards<\/a><\/h2>
Today's product update was quite some time in the making and highly anticipated by many of our customers. It's now possible to generate a shareable links that give read access... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 10, 2022<\/div><\/div>

Two new trigger events for Segment.com integration<\/a><\/h2>
During the last couple of weeks, we've added new trigger events to our Webhooks, as well as our Customer.io and Userlist integration. These integrations can now be triggered whenever a... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 9, 2022<\/div><\/div>

New trigger events for Webhooks<\/a><\/h2>
Two new trigger events made it to our Webhook feature. Until now, a webhook could be triggered when a user completes a survey, when a user matches certain segments, or... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 24, 2022<\/div><\/div>

Text direction setting for translation dictionaries<\/a><\/h2>
Our survey translation interface now allows you to set the text direction for each language independently. When creating or updating a translation dictionary, you can set the texts direction for... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 24, 2022<\/div><\/div>

Search for user segment<\/a><\/h2>
While most of our customers manage only a couple of user segments in Refiner, some have quite a large number of user segments to manage. It's now possible to search... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 19, 2022<\/div><\/div>

Right-to-left text direction<\/a><\/h2>
It is now possible to switch a survey's text direction to Right-to-Left for Arabic and Hebrew languages. You can switch between Left-to-right and Right-to-left reading direction in the Design tab... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 14, 2022<\/div><\/div>

Userlist integration (beta)<\/a><\/h2>
Many customers of Refiner are launching microsurveys not only within their SaaS apps, but also leverage other distribution channels such as sending surveys by email. Running email survey campaigns with... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 14, 2022<\/div><\/div>

New trigger events for Customer.io integration<\/a><\/h2>
In the past, our integration with Customer.io allowed you to add survey responses to a customer profile in Customer.io as traits, and track \"Completed Survey\" events. Starting from today, the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 14, 2022<\/div><\/div>

Continuous surveying with Manual Trigger<\/a><\/h2>
Refiner provides different Trigger Event options to launch an in-app or website survey at a specific moment in a user's journey. One of them is our \"Manual Trigger\" which allows... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 10, 2022<\/div><\/div>

URL pattern matching option for Page Visit trigger<\/a><\/h2>
Our Page Visit trigger event and Page Rules\u00a0 just got a quite powerful upgrade. Until now, you could choose to match URLs that matched exactly, started or contained a static... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 7, 2022<\/div><\/div>

Trigger Webhooks with Tags<\/a><\/h2>
In a previous release we've added the possibility to trigger alerts with survey response tags. We are complementing the release with the option to trigger Webhooks when a tag is... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
February 7, 2022<\/div><\/div>

Trigger Email and Slack Alerts with Tags<\/a><\/h2>
We've added the possibility to tag survey responses a couple of weeks ago. Until now, tagging survey responses allowed you to better analyse your response data and create lists of... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 7, 2022<\/div><\/div>

Improved user traits picker<\/a><\/h2>
Importing existing user traits to your Refiner project allows you to target specific user groups and better analyse your survey data. Our most successful customers import dozens if not hundreds... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 7, 2022<\/div><\/div>

Trend numbers in survey stats<\/a><\/h2>
The survey stats on the project overview now include trend numbers. When a timeframe of \"24 Hours\" or \"7 days\" is selected, an additional percentage number is displayed indicating the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 7, 2022<\/div><\/div>

New filter option on project overview<\/a><\/h2>
The project overview page now includes a filter that allows you to show data from specific surveys only. You can choose to display survey data from all, one single or... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 3, 2022<\/div><\/div>

Survey response list download includes now User Segments<\/a><\/h2>
We've added a new column to the survey response list file download (XLS\/CSV). The file now includes information about the respondent's segments.   [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 1, 2022<\/div><\/div>

Percentages in Dashboard Pie- and Bar-charts<\/a><\/h2>
In addition to total numbers, pie- and bar-chart also show now percentage numbers. This has been an obvious miss from our side when designing our new dashboard and we are... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 26, 2022<\/div><\/div>

Delete user from Details Panel<\/a><\/h2>
Our Users Detail Panel just got a tiny update. You can now delete a user from right from the details panel. This option is located in the top right corner... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 25, 2022<\/div><\/div>

New “onBeforeShow” callback function in Javascript client<\/a><\/h2>
Registering callback functions allows you to execute any JavaScript code at specific moments in the lifecycle of a survey. We just added a new callback function that is executed right... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 20, 2022<\/div><\/div>

Beta: Translations for multi-language survey<\/a><\/h2>
Launching the same survey in different languages has been one of the most requested features since launching Refiner. We're thrilled to announce that a full-fledged translation interface is now available... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 10, 2022<\/div><\/div>

Disable backwards navigation<\/a><\/h2>
Depending on your survey setup, some question types might show a \"Back\" button by default. For example Free Text question or Multiple Choice questions. You can now disable backwards navigation... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 6, 2022<\/div><\/div>

See all user information in the new User Details Panel<\/a><\/h2>
A common theme of the last months was to make survey data more visible and easier to access. After launching our new survey data analysis dashboard and a project overview... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 6, 2022<\/div><\/div>

New project overview page<\/a><\/h2>
With the release of our new data analysis dashboards, we also introduced a new project overview page. Right after logging in to your account, you'll be greeted with the most... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 6, 2022<\/div><\/div>

New survey data analysis dashboard out of beta<\/a><\/h2>
Today is the day! After months of work and weeks in open beta, we finally pulled the trigger. Our new Reporting Dashboard is now available for everyone using Refiner. As... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 20, 2021<\/div><\/div>

On-page Delay is now available for all trigger events<\/a><\/h2>
Adding a couple of seconds delay before presenting a survey to user allows them to \"settle-in\" and can increase response rates. So far, adding this kind of on-page delay was... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 20, 2021<\/div><\/div>

Programmatically launch surveys with custom identifiers<\/a><\/h2>
Our Manual Trigger Event is a popular choice for launching in-app surveys at very precise moments in a user's journey. So far, launching a survey ad-hoc was done using the... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 17, 2021<\/div><\/div>

Better targeting with improved Page Rules<\/a><\/h2>
Our Page Rules just got a major update allowing you to better target your users. Most notably, we now offer two types of page rules. Our Page Visit Trigger can... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 14, 2021<\/div><\/div>

Visualize tags in a Tag Cloud or List chart<\/a><\/h2>
You can now visualize how you and your team were tagging survey responses with our new \"Tag Overview\". The new chart type supports two visualization options. By default, tags are... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 14, 2021<\/div><\/div>

New timeline chart for Star, Heart, and Thumbs-up Ratings<\/a><\/h2>
Our new dashboard just got another upgrade before the official launch. You can now visualize the average number of \"Star Ratings\" (also Heart, Thumbs-up, Numeric ratings) you've received. Similar to... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 13, 2021<\/div><\/div>

Additional columns in Surveys Response CSV & XLS file download<\/a><\/h2>
The Survey Responses page allows you to download survey answers in CSV or Excel file format. Starting from today, additional data columns are included in each downloaded file to provide... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
December 9, 2021<\/div><\/div>

Filter chart data by tags<\/a><\/h2>
Following the release of the new survey response tagging feature, we are happy to announce that you can now filter survey data by tags in our new dashboard. Before, you... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
December 6, 2021<\/div><\/div>

Set First Day of Week for Dashboard<\/a><\/h2>
Our new Dashboard (currently in early access) offers the possibility to group data shown in timeline charts by day, week or month. So far, Monday was used as the first... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 25, 2021<\/div><\/div>

Stop follow-up sequence when partial response was received<\/a><\/h2>
Our follow-up mode allows you to drastically increase survey response rate and is one of our most used product features. We just added the option to stop a follow-up sequence... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 23, 2021<\/div><\/div>

Early access to new Dashboard<\/a><\/h2>
We just opened early access to our brand new Dashboard! The new Dashboard was developed from scratch and has been in the making for quite some time. We couldn't be... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 22, 2021<\/div><\/div>

Toggle survey response meta data<\/a><\/h2>
We have yet another small improvement to announce which made it to our Survey Responses page. You can now click on the date of any survey response to show\/hide meta... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 22, 2021<\/div><\/div>

Survey Response Tagging<\/a><\/h2>
We're thrilled to announce yet another major upgrade to our Survey Response list. Starting from today, you can add Tags to a survey response. The possibility to tag survey responses... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 17, 2021<\/div><\/div>

Save filters and create Survey Response Lists<\/a><\/h2>
Last week, we added a new filter sidebar on the Survey Responses page allowing you to quickly navigate through your survey responses. We are really excited to publish yet another... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 11, 2021<\/div><\/div>

Improved filters in Survey Responses<\/a><\/h2>
The Survey Responses page got a major upgrade which makes it much easier to navigate through your most recent survey responses. The update includes a couple of new filter options... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 2, 2021<\/div><\/div>

New API route to get a single contact<\/a><\/h2>
In the past, getting user data from our REST API was only possible by requesting a list of users that match certain criteria. With this new release, it is now... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 14, 2021<\/div><\/div>

Quickly preview survey widget in web-app or on website<\/a><\/h2>
It is now possible to quickly preview a survey widget right inside your web application or on your website - without actually publishing the survey. To preview you survey widget,... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 13, 2021<\/div><\/div>

Use Liquid Tags in Call-to-Action links<\/a><\/h2>
Liquid Tags are a powerful tool to personalize your surveys and increase response rates. It's now possible to use Liquid Tags in the URL of a Call-to-Action (CTA). With this... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 21, 2021<\/div><\/div>

Select data fields to include in Slack and Email Alerts<\/a><\/h2>
You can now choose which data fields you want to include in your Slack notifications or Email alerts. We are really happy to see this improvement online, as it was... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
September 7, 2021<\/div><\/div>

Improved string filter in user segments<\/a><\/h2>
Our segmentation engine just got an update on the string matching filter. You can now set any string filter to \"is one of\" or \"is not one of\" and freely... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 23, 2021<\/div><\/div>

Improved Google Tag Manager integration<\/a><\/h2>
It's now possible to attach any kind of contextual data to a survey response with Google Tag Manager. Our GTM template now comes with the possibility to identify users, add... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 20, 2021<\/div><\/div>

Integromat integration<\/a><\/h2>
Integromat lets you connect apps and automate workflows, and move data between apps with just few clicks. Our new integration with Integromat lets you send survey data from Refiner to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 22, 2021<\/div><\/div>

New CSAT question type<\/a><\/h2>
Don't call it a \"smiley scale\" question \ud83d\ude09 This new question type is a first step towards full CSAT survey support which will probably come in the next couple of... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 18, 2021<\/div><\/div>

Improved Time Delay trigger<\/a><\/h2>
In the past, our\u00a0Time Delay trigger\u00a0always used the moment when a user entered your Target Audience as a reference time. You can now choose between the following options: First time... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 16, 2021<\/div><\/div>

Add prefix to traits when sending data to Segment.com<\/a><\/h2>
You can now choose which surveys should trigger a data synchronization to Segment. Also, you can choose to add a prefix (e.g. \"refiner_\") to the data fields we send to... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 15, 2021<\/div><\/div>

Quick search for users<\/a><\/h2>
It's now possible to quickly look up the data & survey responses of a specific user. You'll find a search button in the top right corner of the Survey Response... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
May 12, 2021<\/div><\/div>

Exclude pages in your targeting<\/a><\/h2>
You can now define a set of page URLs where a survey should never be shown.\u00a0Excluding pages\u00a0was a highly requested feature and is indeed\u00a0a very efficient way to improve the... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 29, 2021<\/div><\/div>

Debug mode for Javascript client<\/a><\/h2>
Our Javascript client has now a built-in Debug Mode to help our customers track down installation issues quickly. While installing our Javascript client is usually straightforward, one might still get... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 29, 2021<\/div><\/div>

White-label survey design with custom CSS<\/a><\/h2>
For most of our customer, our styling options provide enough flexibility to deliver a great on-brand user experience. There might be some cases though, were you need that extra layer... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 25, 2021<\/div><\/div>

New user role: Analyst<\/a><\/h2>
We introduced a new user role which is called \"Analyst\". You can invite new team members with this new role or change the role of existing team members. Analysts have... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 20, 2021<\/div><\/div>

Improved Survey Throttling<\/a><\/h2>
So far, you could throttle surveys on a project level and for each individual user. You can now also throttle surveys on a \"per survey\" level. This comes in handy... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 15, 2021<\/div><\/div>

Personalize surveys with Liquid Tags<\/a><\/h2>
This is the feature we are most proud of. You can now\u00a0personalize your surveys\u00a0to increase response rates and improve user experience. All you need to do is to place so... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
February 28, 2021<\/div><\/div>

Target users matching multiple segments and exclude segments<\/a><\/h2>
You have now much better control over who you want to target with your surveys. It's now possible to target users that match multiple segments at once, and exclude certain... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 29, 2021<\/div><\/div>

Trigger alerts & integrations with Partial Responses<\/a><\/h2>
Collecting data even when a user didn't complete a survey, has been a much requested feature since the early days of Refiner. We improved the handling of\u00a0partial responses\u00a0and they can... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
January 25, 2021<\/div><\/div>

Improved Survey Throttling<\/a><\/h2>
So far, you could throttle surveys on a project level and for each individual user. You can now also\u00a0throttle surveys\u00a0on a \"per survey\" level. This comes in handy when you... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
January 15, 2021<\/div><\/div>

Download survey responses as CSV or Excel file<\/a><\/h2>
You can now download survey responses right from the Survey Response list with a single click (actually two). If you just love CSV and Excel files, look out for a... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
November 30, 2020<\/div><\/div>

Multi-channel surveys<\/a><\/h2>
With this product update, Refiner officially became what a so called \"multi-channel survey platform\". But what does that even mean? It means that you can now use Refiner to survey... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 25, 2020<\/div><\/div>

Receive email alerts when a user completes a survey<\/a><\/h2>
It's now even easier to keep your team updated on new survey responses. Get notified when a user completes a survey or when responded in a certain way with our... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 20, 2020<\/div><\/div>

Send surveys by email<\/a><\/h2>
With the release of your new survey pages also comes the possibility to send your surveys by email. The way we approach email surveys is that we don't actually send... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 14, 2020<\/div><\/div>

Collect contact info from anonymous website visitors<\/a><\/h2>
We added a new survey element which lets you easily collect contact info like the name, email or phone of your users. We don't plan on becoming a \"lead capture... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
November 8, 2020<\/div><\/div>

Hosted survey pages<\/a><\/h2>
In-app surveys are great, but sometimes you need to reach people outside your application. That\u2019s why we decided to offer highly customizable hosted survey pages which complement our survey widgets.... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 8, 2020<\/div><\/div>

Customer.io integration in open beta<\/a><\/h2>
If you are a Customer.io user, let us know! Our new integration lets you embed surveys into your email campaigns and you can enrich contacts in Customer.io with survey data... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 6, 2020<\/div><\/div>

Improved Segment.com integration<\/a><\/h2>
Thanks to the feedback of our early adopters we were able to significantly improve our Segment.com integration. The\u00a0new version\u00a0is now sending only relevant data points, keeping your Segment account nice... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 4, 2020<\/div><\/div>

“Other” option for multiple choice questions<\/a><\/h2>
Our multiple choice question type finally supports an \"Other\" option. When activated, your users can send in any freeform text if none of your suggested options applies. [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
October 3, 2020<\/div><\/div>

Duplicate surveys<\/a><\/h2>
It's sometimes the little features that improve your daily life. And we think that our new option to duplicate a survey is definitely one of them. You'll find this new... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
October 1, 2020<\/div><\/div>

Storing partial survey submissions<\/a><\/h2>
It happens ... your users might start a survey but then don't complete it. This is especially true if it takes three or more steps to complete your survey. But... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 16, 2020<\/div><\/div>

Callback functions in Javascript client<\/a><\/h2>
Our JavaScript client now lets you execute\u00a0callback functions\u00a0when specific events occur. Our beta users love using those functions for redirecting a user to specific URL after they filled out a... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 8, 2020<\/div><\/div>

Trigger surveys based on user events<\/a><\/h2>
Want to launch a survey right after a user performed (or didn't perform) a certain action in your app? Sure you do! Segmenting and\u00a0targeting users based on their behaviour\u00a0is now... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
September 5, 2020<\/div><\/div>

Launched our Rest API<\/a><\/h2>
We officially opened our REST API to the public. The API allows you to fetch survey data that you collected with Refiner and to import sensitive user traits. Have a... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 22, 2020<\/div><\/div>

Randomize order of multiple-choice entries<\/a><\/h2>
You can now choose to randomize the order of entries in a multiple-choice question element. Randomizing the order of response options will prevent that some responses get selected more often... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
August 18, 2020<\/div><\/div>

Improved Google Tag Manager integration<\/a><\/h2>
You can now send additional user traits from your Google Tag Manager data layer to Refiner. Traits sent to Refiner can be used to segment your users and create target... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 15, 2020<\/div><\/div>

Throttling Surveys<\/a><\/h2>
Soliciting your users with too many surveys within a short time frame is definitely something you want to avoid. Survey throttling is a great way to prevent spamming your users... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
August 8, 2020<\/div><\/div>

Recurring Surveys<\/a><\/h2>
This one has been on our road map since day one and it's great to finally have it online. It's now possible to survey users regularly and gather responses over... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
July 23, 2020<\/div><\/div>

Set background color of survey widgets<\/a><\/h2>
Getting the design of your survey widget right is essential for a successful survey campaign. In fact, good survey design is not just about providing a great experience to the... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
July 2, 2020<\/div><\/div>

Survey response list \/ Feedback Hub<\/a><\/h2>
Previously survey responses were only visible either in the user list or on our dashboard. With this release we've finally added a dedicated section to Refiner (you might call it... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 12, 2020<\/div><\/div>

Flag attributes as “Finite Dataset”<\/a><\/h2>
Attributes with a limited set of possible values (e.g. pricing plan, country, ...) can be now flagged as a finite data attribute. Finite data attributes show a multiple choice list... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
May 10, 2020<\/div><\/div>

Launching our new Dashboard<\/a><\/h2>
Two months after our official launch we finally equipped Refiner with a proper survey data Dashboard. A feature that most people would consider table stakes for a customer survey tool... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
April 2, 2020<\/div><\/div>

Google Tag Manager (GTM) integration<\/a><\/h2>
With our Google Tag Manager plugin, you can install Refiner on your website or app without requiring a developer to update the code. If you are already using Google Tag... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 28, 2020<\/div><\/div>

Better survey triggers with follow-up mode<\/a><\/h2>
Launching micro-surveys at the exact right time is crucial for high response rates and accurate responses. This is why we improved our Targeting & Launch Trigger options. You can now... [more]<\/a><\/div><\/div><\/div>
Improvement<\/div><\/div>
March 25, 2020<\/div><\/div>

Translate all survey controls<\/a><\/h2>
It's now possible to translate every single message or button (e.g. \"Continue\", \"Close\", ..) in your survey. When you add a survey element, click on \"Advanced Options\" and you'll be... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 20, 2020<\/div><\/div>

Export survey responses to Excel or CSV<\/a><\/h2>
We know, this is kind of embarrassing ... But we actually launched Refiner without a basic data export feature in place. It's now possible to export all your survey responses... [more]<\/a><\/div><\/div><\/div>
New Feature<\/div><\/div>
March 14, 2020<\/div><\/div>

Survey anonymous website traffic<\/a><\/h2>
Refiner unleashes it's full power when you identify your users. However, there are many use-cases where identifying a user is not adding any value. To make the installation of Refiner... [more]<\/a><\/div><\/div><\/div>
<\/div>\n","protected":false},"excerpt":{"rendered":"

[…]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_tag":[],"class_list":["post-22020","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-getting-started"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ab-block-post-grid-landscape":"","ab-block-post-grid-square":"","gb-block-post-grid-landscape":"","gb-block-post-grid-square":""},"post_excerpt_stackable_v2":"

ImprovementJuly 21, 2026New chart option: Show top results onlyCharts with many answer options or tags can quickly become difficult to read. The new Top results only option limits a chart to the most frequently occurring results, helping your… [more]ImprovementJuly 21, 2026Distribution pie-chart for NPS, CSAT, and RatingsYou can now display a distribution pie chart on the right side of your NPS, CSAT, and Rating Average charts. The new view provides an immediate visual breakdown of how… [more]New FeatureJuly 1, 2026Clear response dataYou can now remove all response data for a specific survey directly from the survey editor. The new Clear…<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Moritz Dausinger","url":"https:\/\/refiner.io\/docs\/author\/user\/"},"comments_num_v2":"0 comments","yoast_head":"\nProduct Updates<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Updates\" \/>\n<meta property=\"og:description\" content=\"[...]Read More...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/\" \/>\n<meta property=\"og:site_name\" content=\"Refiner Documentation\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-17T21:50:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/\",\"url\":\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/\",\"name\":\"Product Updates\",\"isPartOf\":{\"@id\":\"https:\/\/refiner.io\/docs\/#website\"},\"datePublished\":\"2022-01-17T21:50:14+00:00\",\"dateModified\":\"2022-01-17T21:50:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/refiner.io\/docs\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Product Updates\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/refiner.io\/docs\/#website\",\"url\":\"https:\/\/refiner.io\/docs\/\",\"name\":\"Refiner Documentation\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/refiner.io\/docs\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/refiner.io\/docs\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/refiner.io\/docs\/#organization\",\"name\":\"Refiner Documentation\",\"url\":\"https:\/\/refiner.io\/docs\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/refiner.io\/docs\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/11\/cropped-Group-8.png\",\"contentUrl\":\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/11\/cropped-Group-8.png\",\"width\":400,\"height\":61,\"caption\":\"Refiner Documentation\"},\"image\":{\"@id\":\"https:\/\/refiner.io\/docs\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Product Updates","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/","og_locale":"en_US","og_type":"article","og_title":"Product Updates","og_description":"[...]Read More...","og_url":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/","og_site_name":"Refiner Documentation","article_modified_time":"2022-01-17T21:50:15+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/","url":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/","name":"Product Updates","isPartOf":{"@id":"https:\/\/refiner.io\/docs\/#website"},"datePublished":"2022-01-17T21:50:14+00:00","dateModified":"2022-01-17T21:50:15+00:00","breadcrumb":{"@id":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/refiner.io\/docs\/kb\/getting-started\/product-updates\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/refiner.io\/docs\/"},{"@type":"ListItem","position":2,"name":"Product Updates"}]},{"@type":"WebSite","@id":"https:\/\/refiner.io\/docs\/#website","url":"https:\/\/refiner.io\/docs\/","name":"Refiner Documentation","description":"","publisher":{"@id":"https:\/\/refiner.io\/docs\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/refiner.io\/docs\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/refiner.io\/docs\/#organization","name":"Refiner Documentation","url":"https:\/\/refiner.io\/docs\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/refiner.io\/docs\/#\/schema\/logo\/image\/","url":"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/11\/cropped-Group-8.png","contentUrl":"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/11\/cropped-Group-8.png","width":400,"height":61,"caption":"Refiner Documentation"},"image":{"@id":"https:\/\/refiner.io\/docs\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/knowledgebase\/22020","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/comments?post=22020"}],"version-history":[{"count":2,"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/knowledgebase\/22020\/revisions"}],"predecessor-version":[{"id":22022,"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/knowledgebase\/22020\/revisions\/22022"}],"wp:attachment":[{"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/media?parent=22020"}],"wp:term":[{"taxonomy":"knowledgebase_tag","embeddable":true,"href":"https:\/\/refiner.io\/docs\/wp-json\/wp\/v2\/knowledgebase_tag?post=22020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}