{"id":22575,"date":"2022-03-08T22:32:10","date_gmt":"2022-03-08T22:32:10","guid":{"rendered":"https:\/\/ec2-54-72-10-141.eu-west-1.compute.amazonaws.com\/docs\/?post_type=knowledgebase&p=22575"},"modified":"2026-02-23T13:54:53","modified_gmt":"2026-02-23T13:54:53","slug":"logic-jump","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/question-types\/logic-jump\/","title":{"rendered":"Logic Jumps"},"content":{"rendered":"\n\n\n

Introduction<\/h2>\n\n\n\n

Logic Jumps – also sometimes referred to as Conditional Questions or Branching Logic – allow you dynamically skip or move to specific questions within a survey. They allow you to build alternative flows within a survey, based on response data provided by the user, or through randomness.<\/p>\n\n\n\n

Two types of logic jumps<\/h2>\n\n\n\n

Refiner provides two different types of logic jumps. The first one is a rule based approach where the user is redirected to a specific element based on their responses to previous questions. The second one is a random logic jump which sends the user to a specific element based randomly.<\/p>\n\n\n\n

Rule based logic jumps<\/h3>\n\n\n\n

Rule based logic jumps allow you to dynamically adapt the survey flow based on survey responses provided by the user.<\/p>\n\n\n\n

Rule based Logic Jumps are a great fit when you want to show different follow-up questions, show a Call-To-Action<\/a>, or automatically redirect to a website<\/a>, based on the response to rating question (NPS, CSAT, \u2026).<\/p>\n\n\n

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Random jumps<\/h3>\n\n\n\n

Random jumps are based moving the user to a specific element in your survey based on randomness. You can define two or more target elements to which the user will be moved.<\/p>\n\n\n\n

A popular use case for random logic jumps testing two types of message to (A\/B test), or randomly showing different Call To Actions<\/a> (CTA).<\/p>\n\n\n

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Rule based Logic Jump example<\/h2>\n\n\n\n

Below we\u2019ll go through each step involved to set up a personalized survey flow based on predefined conditions.<\/p>\n\n\n\n

Create a default survey flow<\/h3>\n\n\n\n

Create a survey as you would normally do with the following three elements:<\/p>\n\n\n\n