{"id":23183,"date":"2022-06-23T07:33:01","date_gmt":"2022-06-23T07:33:01","guid":{"rendered":"https:\/\/refiner.io\/docs\/?post_type=knowledgebase&p=23183"},"modified":"2026-02-23T18:14:38","modified_gmt":"2026-02-23T18:14:38","slug":"introduction","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/segmentation\/introduction\/","title":{"rendered":"User Segments in Refiner"},"content":{"rendered":"\n\n\n

Introduction<\/h2>\n\n\n\n

The User Segments page displays all users who have recently connected to your app or responded to a survey.<\/p>\n\n\n\n

Segments allow you to organize users within your Refiner environment based on shared attributes or behaviors. In practical terms, a segment is a dynamic list of users who meet a defined set of criteria.<\/p>\n\n\n\n

Segments are a core component of Refiner. They can be used to target and trigger surveys, analyze user data, filter responses, and power other workflows throughout the platform (see details below).<\/p>\n\n\n

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Two types of segment<\/h2>\n\n\n\n

Refiner offers a powerful user segmentation engine that allows you to group users automatically based on traits and behaviour. We call these types of segments Data-Driven Segments<\/a>.<\/p>\n\n\n\n

You can also group users manually, either by selecting them in your user list or by providing a list of users from an external source (e.g. another tool you are using). We call those segments Manual Segments<\/a>.<\/p>\n\n\n\n

Both segment types are managed in the same section of your Refiner environment.<\/p>\n\n\n\n

What you can do with segments<\/h2>\n\n\n\n

User segments play an important role in Refiner and you\u2019ll see them in many different places. Segments allow you to<\/p>\n\n\n\n