{"id":23549,"date":"2022-08-29T13:09:18","date_gmt":"2022-08-29T13:09:18","guid":{"rendered":"https:\/\/refiner.io\/docs\/?post_type=knowledgebase&#038;p=23549"},"modified":"2026-02-23T13:51:37","modified_gmt":"2026-02-23T13:51:37","slug":"star-numeric-ratings","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/question-types\/star-numeric-ratings\/","title":{"rendered":"Rating Scale"},"content":{"rendered":"\n<p>This question type provides a flexible rating scale that returns numeric values (1\u2013N).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"480\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-03-at-16.36.52-1024x480.png\" alt=\"\" class=\"wp-image-22857\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-03-at-16.36.52-1024x480.png 1024w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-03-at-16.36.52-800x375.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-03-at-16.36.52-768x360.png 768w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/05\/Screenshot-2022-05-03-at-16.36.52.png 1258w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>You can choose the type of scale (4, 5, 7 or 10) and add labels explaining the meaning behind a low- and high-score.<\/p>\n\n\n\n<p>You can also choose between numerical values or icons (Star, Heart, Thumb-up). In any case, responses are stored as numerical values.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"426\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/08\/Screenshot-2025-11-17-at-18.13.57-1024x426.png\" alt=\"\" class=\"wp-image-28004\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/08\/Screenshot-2025-11-17-at-18.13.57-1024x426.png 1024w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/08\/Screenshot-2025-11-17-at-18.13.57-800x333.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/08\/Screenshot-2025-11-17-at-18.13.57-768x320.png 768w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2022\/08\/Screenshot-2025-11-17-at-18.13.57.png 1360w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><em>Please note: The Star &amp; Number Rating question types are ideal for general rating questions. For specialized surveys like <a href=\"https:\/\/refiner.io\/docs\/kb\/question-types\/net-promoter-score-nps\/\">NPS<\/a> or <a href=\"https:\/\/refiner.io\/docs\/kb\/question-types\/customer-satisfaction-csat\/\">CSAT<\/a>, we recommend using their dedicated question types for the best results.<\/em><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"938\" height=\"714\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/01\/Screenshot-2023-01-05-at-15.58.00.png\" alt=\"\" class=\"wp-image-24744\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/01\/Screenshot-2023-01-05-at-15.58.00.png 938w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/01\/Screenshot-2023-01-05-at-15.58.00-800x609.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/01\/Screenshot-2023-01-05-at-15.58.00-768x585.png 768w\" sizes=\"auto, (max-width: 938px) 100vw, 938px\" \/><\/figure><\/div>\n\n\n<p>The advanced option of this question type let you upload a banner image for the question, as well as setting it to &#8220;not mandatory&#8221;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This question type provides a flexible rating scale that returns numeric values (1\u2013N). You can choose the type of scale (4, 5, 7 or 10) and add labels explaining the meaning behind a low- and high-score. You can also choose between numerical values or icons (Star, Heart, Thumb-up). In any case, responses are stored as [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/refiner.io\/docs\/kb\/question-types\/star-numeric-ratings\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_tag":[],"class_list":["post-23549","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-question-types"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ab-block-post-grid-landscape":"","ab-block-post-grid-square":"","gb-block-post-grid-landscape":"","gb-block-post-grid-square":""},"post_excerpt_stackable_v2":"<p>This question type provides a flexible rating scale that returns numeric values (1\u2013N). You can choose the type of scale (4, 5, 7 or 10) and add labels explaining the meaning behind a low- and high-score. You can also choose between numerical values or icons (Star, Heart, Thumb-up). In any case, responses are stored as numerical values. Please note: The Star &amp; Number Rating question types are ideal for general rating questions. For specialized surveys like NPS or CSAT, we recommend using their dedicated question types for the best results. The advanced option of this question type let you upload&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Moritz Dausinger","url":"https:\/\/refiner.io\/docs\/author\/user\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rating Scale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refiner.io\/docs\/kb\/question-types\/star-numeric-ratings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rating Scale\" \/>\n<meta property=\"og:description\" content=\"This question type provides a flexible rating scale that returns numeric values (1\u2013N). You can choose the type of scale (4, 5, 7 or 10) and add labels explaining the meaning behind a low- and high-score. You can also choose between numerical values or icons (Star, Heart, Thumb-up). 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