{"id":25149,"date":"2023-08-02T10:01:25","date_gmt":"2023-08-02T10:01:25","guid":{"rendered":"https:\/\/refiner.io\/docs\/?post_type=knowledgebase&#038;p=25149"},"modified":"2026-08-31T15:07:58","modified_gmt":"2026-08-31T15:07:58","slug":"survey-link-options","status":"publish","type":"knowledgebase","link":"https:\/\/refiner.io\/docs\/kb\/pages\/survey-link-options\/","title":{"rendered":"Survey Page Options"},"content":{"rendered":"\n\n\n<h2 class=\"wp-block-heading\" id=\"responses-user\">Responses per user<\/h2>\n\n\n\n<p>You can choose whether a Survey Page accepts <strong>only one response<\/strong> or <strong>multiple responses<\/strong> from the same user. You\u2019ll find this setting in the survey editor under <strong>Advanced Options<\/strong>.<\/p>\n\n\n\n<p>When a Survey Page is limited to one response per user, returning users who have already completed the survey will see a message letting them know that they have already submitted a response.<\/p>\n\n\n\n<p>Returning users are recognized either by their user ID or email address, if you <a href=\"https:\/\/refiner.io\/docs\/kb\/pages\/personalize-survey-links\/\">identify them<\/a>, or through a browser cookie.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"419\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.14-1024x419.png\" alt=\"\" class=\"wp-image-28955\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.14-1024x419.png 1024w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.14-800x328.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.14-768x315.png 768w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.14.png 1514w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"update-response\">Response Updates<\/h2>\n\n\n\n<p>You can allow users to update an existing response when they return to a Survey Page after completing the survey. You can also define how long an existing response remains open for updates.<\/p>\n\n\n\n<p>When response updates are disabled, each new submission creates a separate response entry, provided that <strong>Multiple Responses<\/strong> is enabled as described above.<\/p>\n\n\n\n<p>You\u2019ll find this setting in the survey editor under <strong>Advanced Options<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.55-1024x427.png\" alt=\"\" class=\"wp-image-28956\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.55-1024x427.png 1024w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.55-800x334.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.55-768x321.png 768w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.31.55.png 1514w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"view-tracking\">View Tracking<\/h2>\n\n\n\n<p>Enable <strong>View Tracking<\/strong> to count how many times users view the Survey Page. This allows you to measure survey exposure and calculate response rates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"126\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.29.28-1024x126.png\" alt=\"\" class=\"wp-image-28952\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.29.28-1024x126.png 1024w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.29.28-800x98.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.29.28-768x94.png 768w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.29.28.png 1514w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"kiosk-mode\">Kiosk Mode<\/h2>\n\n\n\n<p>When <strong>Kiosk Mode<\/strong> is enabled, the Survey Page automatically resets after a response is completed or after a defined period of inactivity.<\/p>\n\n\n\n<p>Kiosk Mode is useful when a survey is displayed on a shared device, such as a tablet at a physical location, where multiple people complete the same survey one after another.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"421\" src=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.30.54-1024x421.png\" alt=\"\" class=\"wp-image-28954\" srcset=\"https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.30.54-1024x421.png 1024w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.30.54-800x329.png 800w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.30.54-768x316.png 768w, https:\/\/refiner.io\/docs\/wp-content\/uploads\/2023\/08\/Screenshot-2026-08-31-at-13.30.54.png 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"identity-verification\">Protect Survey Pages<\/h2>\n\n\n\n<p>By default, anyone with access to a Survey Page link can open and respond to the survey.<\/p>\n\n\n\n<p>If you want to restrict access and allow only identified users to respond, you can enable <a href=\"https:\/\/refiner.io\/docs\/kb\/settings\/identity-verification\/\">Identity Verification<\/a> in your environment settings.<\/p>\n\n\n\n<p>When Identity Verification is enabled, users can access the survey only through links containing a valid user ID and matching signature <a href=\"https:\/\/refiner.io\/docs\/kb\/pages\/personalize-survey-links\/\">URL parameters<\/a>. Direct or anonymous access to the Survey Page is no longer possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Responses per user You can choose whether a Survey Page accepts only one response or multiple responses from the same user. You\u2019ll find this setting in the survey editor under Advanced Options. When a Survey Page is limited to one response per user, returning users who have already completed the survey will see a message [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/refiner.io\/docs\/kb\/pages\/survey-link-options\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","template":"","knowledgebase_tag":[],"class_list":["post-25149","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-pages"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ab-block-post-grid-landscape":"","ab-block-post-grid-square":"","gb-block-post-grid-landscape":"","gb-block-post-grid-square":""},"post_excerpt_stackable_v2":"<p>Responses per user You can choose whether a Survey Page accepts only one response or multiple responses from the same user. You\u2019ll find this setting in the survey editor under Advanced Options. When a Survey Page is limited to one response per user, returning users who have already completed the survey will see a message letting them know that they have already submitted a response. Returning users are recognized either by their user ID or email address, if you identify them, or through a browser cookie. Response Updates You can allow users to update an existing response when they return&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Moritz Dausinger","url":"https:\/\/refiner.io\/docs\/author\/user\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Survey Page Options<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refiner.io\/docs\/kb\/pages\/survey-link-options\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Survey Page Options\" \/>\n<meta property=\"og:description\" content=\"Responses per user You can choose whether a Survey Page accepts only one response or multiple responses from the same user. 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