March 9, 2022

New trigger events for Webhooks

Two new trigger events made it to our Webhook feature. Until now, a webhook could be triggered when a user completes a survey, when a user matches certain segments, or when a response gets tagged. It is now possible to also trigger a webhook when a user saw or dismissed a survey.

Sending webhooks when a user saw or dismissed a survey opens up a variety of new use-cases. For example, if you want to automate certain actions when a user saw an in-app survey, but didn’t complete it. You could for example use that information to follow up with them through another channel.

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