Many customers of Refiner are launching microsurveys not only within their SaaS apps, but also leverage other distribution channels such as sending surveys by email. Running email survey campaigns with Refiner is quite straightforward. Refiner provides a HTML code snippet for your survey which you can use with basically any email sending solution on the market.
But what if you want to go one step further and automatically sync survey interactions with your email service provider? This is when integrations come into play.
Our new integration with Userlist – an marketing & lifecycle email solution for SaaS companies – allows you to sync all your survey data to their platform in real time. You can track that a user saw, dismissed and completed a survey. Survey responses are also synced to your Userlist account and you can use them to create user segments.