So, here is what I know about your situation: Because of that, I’m not even going to bother with trying to convince you to run customer surveys. You already know that you have to. What you may not know, though, is how to run customer surveys that people want to respond to and share their […]
Are you wondering what customer feedback questions you should be asking? Fact: No business can survive without happy clients. But how do you know whether your customers are happy or not? You have to ask them, of course. In this guide, I’ll show you exactly how to do it. You’ll discover what customer feedback questions […]
Are you struggling to come up with the best user experience survey questions to ask? You know, I sometimes find it crazy how vital user experience is and how little attention we sometimes pay to it. Consider this – 90% of users admit to stopping using a product due to poor performance. Now, just imagine […]
Do customers love your SaaS product? Are you looking for a way to boost the customer success rate even further? I couldn’t agree more with Ken Lownie who said: In the subscription economy, the connection between your customer’s success and your success is much more direct. SaaS businesses that do not invest in customer success […]
Are you looking for customer survey examples to improve how you collect customer feedback? Let’s face it – Sometimes the quickest way to learn to design customer surveys is through the experience of other brands that have nailed their feedback surveys already. And so, in this article, you’ll find 8 inspiring real-life customer survey examples […]
Are you looking for best practices for running customer satisfaction surveys? Let’s face it – when you implement any strategy for the first time, you often miss the mark. There’s always something you could’ve done or shouldn’t have done better. The good news? You don’t have to try to figure out what that something is […]