20 Best Customer Feedback Questions to Ask

Wondering what your customers think about your product or service? Looking for the right customer feedback questions to ask to find it out? Fact: No business can survive without happy clients. But how do you know whether your customers are happy or not? You have to ask them, of course.  In this guide, I’ll show […]

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User Experience Surveys: What Questions to Ask

Are you looking for new ways to boost user experience? Wondering what questions to ask in your next user experience survey to collect the most valuable feedback? You know, I sometimes find it crazy how vital user experience is and how little attention we sometimes pay to it. Consider this – 90% of users admit […]

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The Ultimate Guide to Customer Success in SaaS

Do customers love your SaaS product? Are you looking for a way to boost the customer success rate even further? I couldn’t agree more with Ken Lownie who said:  In the subscription economy, the connection between your customer’s success and your success is much more direct. SaaS businesses that do not invest in customer success […]

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8 Real-life Customer Survey Examples

Are you looking for customer survey examples to improve how you collect feedback for your SaaS? Let’s face it – Sometimes the quickest way to learn to design customer surveys is through the experience of other brands that have nailed their feedback surveys already. And so, in this article, you’ll find 8 inspiring real-life customer […]

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10 Customer Satisfaction Survey Best Practices

Are you looking for best practices for running customer satisfaction surveys? Let’s face it – when you implement any strategy for the first time, you often miss the mark. There’s always something you could’ve done or shouldn’t have done better.  The good news? You don’t have to try to figure out what that something is […]

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