Refiner scores your users based on product usage and matches them against your Ideal Customer Profile. Continuously, it surfaces your best Product Qualified Leads and provides actionable insights to start relevant sales conversations.
Livestorm's customer acquisition has always been inbound first. We typically send our leads to our free trial where we show the value of the product and start sales conversations with high-value leads.
Before using Refiner we’d simply call all new users as soon as they’ve signed up and the process has worked OK for us.
Refiner adds additional signals that help us process leads much more efficiently.
Basically, Refiner provides better insights into which leads we should prioritize and also, what kind of a sale value we could expect to get from each lead. Setting it up was easy and quick, and we started seeing results almost immediately. I highly recommend Refiner to any SaaS sales leader who needs to take their inside sales game to the higher level.
Refiner has been critical to our inside sales success. Before implementing Refiner, we were limited in our ability to identify potential high-value accounts among our free trial users.
Refiner allows us to surface the data we need to qualify new users easily with the built-in technology lookup.
We can identify users who are running on Shopify or other platforms in an instant, segment them further, and uncover the exact people we should be reaching out to right away. Refiner is a must-have tool in any sales stack!
Refiner matches free trial or freemium users against your Ideal Customer Profile (ICP). Unlike traditional segmentation engines, Refiner uses a dedicated lead scoring algorithm allowing you to prioritize specific customer traits.
Refiner tracks user behavior and compiles engagement signals for each account. With Refiner you know exactly when high-potential accounts get value from your product and begin considering upgrading.
Refiner provides valuable context you can use when engaging your leads. With Refiner, your team not only knows which opportunities to pursue and when, but also how to start a meaningful sales conversation with those people.
Refiner scores leads continuously and notifies your sales team about every new opportunity with alerts, digests, and CRM integrations.