Survey Widgets For SaaS, eCommerce & Membership Sites

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Simple micro-surveys with a native feel

Popup surveys don’t need to feel clunky. Launch snappy survey widgets with a pixel-perfect and on-brand user experience.

Get all the data you need to grow your business

Gradually profile your users, measure customer satisfaction (NPS, CSAT, ...) or learn what to build next. Unbeatable response rates and accurate data guaranteed.

Ask the right question at the right time

Target specific users based on traits and their behavior. Launch surveys during a user's first run experience, once they settled in, post-purchase or before an upcoming renewal.

Trigger automations with survey data

Sync survey responses to Segment, Zapier or your own database. Receive notifications in Slack or by email. Our integrations turn survey responses into real-time actions.

Everything You Need To Capture Actionable User Data And Drive Engagement

Ask Any Kind Of Question

Single & Multiple Choice
Open-ended Questions
Opinion Ratings
Yes / No Question

Measure Customer Satisfaction

Net Promoter Score (NPS)
Customer Satisfaction Score (CSAT)
Customer Effort Score (CEST)
Star, Heart & Thumbs-up Ratings

Drive Engagement

In-App Call-To-Actions (CTA)
Response-based CTAs
Custom Instruction Messages
Dynamic Thank-You Messages

Advanced Targeting

Target User Segments
User Behavior Triggers
Time Based Triggers
URL Match Triggers
Launch Surveys With JavaScript

Customizable & Pixel-Perfect

Adjustable Widget Colors
Multiple Slide-In Positions
Centered Overlay Widget
Fully Translatable
Hide Refiner Branding

Trigger Automations

Sync Responses to Zapier
Sync Responses to Segment
Webhooks & REST API Access
Team Alerts in Slack or by Email

Want to try Refiner?

Getting started with Refiner is easy and takes only a couple of minutes. No credit card required.