Surveys where customers are
In addition to in-app surveys, you also have the ability to use surveys in emails, mobile apps, and embedded in HTML.
Make surveys fit your brand. Customize surveys with custom CSS to integrate them seamlessly into the customer experience.
All the integrations you need
We made a two-way Segment integration because we know SaaS companies have extensive use of it. There are also integrations for Make, Zapier, Customer.io, Userlist, and more.
Logic Jumps & Branching
Customize your survey based on answers to get the most accurate feedback possible.
Create more personalized surveys by using customers’ name and information.
Hidden fields & prefill responses
Don’t ask people questions you already have the answer to.
Invite respondents to take action right after their answers. Ask for a review, offer a coupon, schedule a call, etc.
Slack and email notifications
Receive customer feedback where you spend most of your time.
Filter and segment customer data in any way you want
Segment customers by their survey responses, traits, or behavior, and uncover precious customer insights. Import data from Segment to create richer segmentation.
Track NPS®, CSAT, and CES ratings
See if your efforts to improve customer experience bear fruit.
As a European company, we know about the importance of multilingual surveys. All text elements of our surveys are 100% translatable.