It’s possible to collect accurate research data at scale
Ensure high response rates and accurate data with precise target audiences and the right timing. Triggger surveys at specific moments in a user’s journey and provide a great survey experience.
No more generic bland surveys people just ignore. With our fully customizable in-app survey widgets, you will yield high response rates.
Survey users at the exact right moment: a specific event, time, page view, or manually with our Javascript client.
Don’t give up on users dismissing surveys. They might just be busy but will be happy to answer later. With Refiner, show the survey again a few times or until it’s completed. We even capture partial resposes!
Quickly validate an assumption or manage "always on" campaigns. Refiner lets you run one-off surveys as well as recurring surveys.
The simple way of doing quantitative & qualitative user research
Interviews and tests are great for getting the right qualitative insights. But it takes weeks or even months to gather enough data to discover patterns. With surveys, you get a constant stream of feedback and quickly get enough data.
One-click access to survey responses
Refiner gets out of your way to enable you to make quick decisions.
Visualize survey data in real-time
Follow results directly on the dashboard updated every time a new response comes in.
Automatically find people for tests and interviews
With our integrations and segmentation, receive in your inbox or Slack the next users to interview or directly send them emails.