Don’t guess Product-Market Fit, measure it accurately

Personalize every aspect of your Product-Market Fit surveys to get high response rates and more accurate/actionable feedback. Then, use integrations to trigger automations & workflows to close the customer feedback loop.

Reach product-market fit faster

Many KPIs can indicate product-market fit but nothing will give you clearer answers than asking your customers directly. Using surveys is the best way to find out if you have product-market fit. Refiner gives you the tools to reach the right customers and even to close the feedback loop to help reach product-market fit faster.

PMF segmentation

Analyze which segments have reached product-market fit and who needs help.

Prevent customer churn

Identify and delight existing customers that are at risk of churning.

Inform your strategy

Ask follow-up questions and make better product and marketing decisions.

A PMF survey tool built for SaaS & digital products

The right templates for you

Start in just a few clicks with one of our templates. Of course, we have a PMF survey template, but we offer other survey types to measure customer satisfaction as well: NPS, CES, CSAT, PMF, and more.

Surveys with your own style

With fully brandable in-product surveys, you can get in touch with any of your active users. Use your own colors, customize the style of your surveys... We even provide full white label customization for our enterprise customers.

Launch PMF surveys at the exact right moment

You can trigger your survey manually, on a page visit, but more importantly using segments. Refiner has a powerful engine to create your own segments to target specific users based on events, traits, survey responses, and more!

Get access to Product/Market Fit feedback at a glance

Leverage PMF feedback to close the customer feedback loop efficiently

Sync data and automate workflows

Push survey response data to your favorite tools in real time, or import user data to Refiner for better segmentation. Our integrations open up countless ways to leverage your data. See all integrations.

Amplitude

Send survey events and response data to Amplitude. Combine survey responses with product usage data and uncover new insights.

Customer.io

Send Refiner email surveys to your users with Customer.io. Sync survey response data back to Customer.io for follow-up campaigns.

Google Sheets

Automatically add new rows with survey response data to a Google Sheets spreadsheet.

Hubspot

Send Refiner email surveys with Hubspot. Seamlessly sync survey response data back to Hubspot for follow-up campaigns.

Make

Trigger actions based on survey responses in hundreds of apps via Make. Import user data from any app or API service for better targeting in Refiner.

Rudderstack

Send survey responses to any Destination in Rudderstack. Import traits & events from Rudderstack for better targeting in Refiner.

Segment

Send survey responses to any Destination in Segment. Import traits & events from Segment for better targeting in Refiner.

Slack

Receive notifications in Slack whenever a user replies to a survey in a certain way or enter a segment in Refiner.

Userlist

Seamlessly sync survey response data to Userlist. Send personalized follow-up campaigns and segment your users based on survey responses.

REST API

Fetch survey response data from our REST API. Import user data from your backend for better targeting in Refiner.

Webhooks

Send survey data to your backend API or any publicly available endpoint on the internet with Webhooks.

Zapier

Trigger actions based on survey responses in hundreds of apps via Zapier. Import user data from any app for better targeting in Refiner.

Try Refiner for free

Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.