Looking for a Satismeter alternative?

Refiner is a great alternative to Satismeter with all the features you need to run a successful NPS survey campaign.

Try Refiner for free Live demo
Screenshot of the Refiner in-app NPS widget.
Hundreds of customer centric SaaS & eCommerce sites are using Refiner for their NPS surveys Logos of Refiner customers Logos of Refiner customers

Everything you need for your next Net Promoter Score campaign

From preventing customer churn to identifying your biggest fans to informing your overall strategy. Refiner has you covered.

You are currently in the market for a NPS survey tool and you are considering Satismeter? That's great!

But before making a decision you want to learn more about alternatives to Satismeter? Even better!

Let's be clear. Both, Satismeter and Refiner, are excellent NPS survey solutions and offer everything you need to run NPS campaigns.

  • Brandable NPS survey widgets
  • Reporting dashboard to track NPS
  • Target the right users at the right time

But ... there are a couple of key differences which will probably make one solution a better fit for you. Let's find out what they are!

Screenshot of survey editor

Satismeter vs Refiner

Refiner and Satismeter are offering a similar type of solution to the same type of companies. However, Satismeter is a typical NPS pure player while Refiner offers additional surveying options.

Market Satismeter and Refiner are both a great fit for SaaS & eCommerce sites.
Customers Both serve SMB & Mid-Market customers.
Pricing Both have similar pricing structures. Refiner is slightly cheaper though.
NPS Features Both offer all the features you need to run NPS survey campaigns.
Additional Features This is where the differences start. Satismeter is a typical NPS pure player. Refiner on the other hand is a customer survey platform that also supports NPS surveys.

Refiner is more than a simple Net Promoter Score survey tool

We are a great fit if you are looking for a Satismeter NPS survey alternative. But why stop there? Let's see what else Refiner has to offer.

Make it yours

Customize your survey widget and provide a pixel-perfect user experience.

  • Fully Brandable & Customizable
  • Custom Follow-Up Questions
  • Branching & Logic Jumps
Illustration of the Refiner NPS widget

Combine with other survey campaigns

Refiner is a complete customer survey platform supporting a variety of use-cases.

  • NPS, CSAT & CEST surveys
  • Market research & user profiling
  • Product & UX research
Illustration of the Refiner survey widget

Connect the dots

Visualize survey data in real time and uncover actionable insights instantly.

  • Dashboard for tracking your NPS
  • Create deep customer segments
  • Import user data from other sources
Analyze your survey responses

Turn NPS responses into real time actions

Respond to NPS feedback quickly with our Feedback Hub. Push NPS data to other tools with our Zapier, Segment or Webhook integration.

Illustration of the integration options of Refiner

More features for the same price?

Yes, that's right! Start with our generous free plan and launch your first NPS campaign in minutes. Upgrade to a paid plan when you feel ready. No credit card required.

Try Refiner for free