Satismeter vs Refiner
Refiner and Satismeter are offering a similar type of solution to the same type of companies. However, Satismeter is a typical NPS pure player while Refiner offers additional surveying options.
Satismeter and Refiner are both a great fit for SaaS & eCommerce sites.
Both serve SMB & Mid-Market customers.
Both have similar pricing structures. Refiner is slightly cheaper though.
Both offer all the features you need to run NPS survey campaigns.
This is where the differences start. Satismeter is a typical NPS pure player. Refiner on the other hand is a customer survey platform that also supports NPS surveys.