Start Using Refiner For Free

Refiner offers a free plan which includes all basic features. Paid plans let you collect more data and give you access to premium features. Setting up Refiner takes a couple of minutes only. No credit card required.

Starter Ask specific questions at the right time and get to know your users

Free

  • Unlimited Surveys & Questions
  • Up to 1 000 Monthly Active Users

  • User Segmentation
  • Basic Survey Triggers
  • Team Notifications
  • Hide Refiner Branding
  • Zapier & Segment Integration
  • REST API & Webhooks Access
  • CRM & Analytics Integrations

Scale Tailored user profiling solutions to power your sales machine.

$ 79 / month

  • Unlimited Surveys & Questions
  • Up to 10 000 Monthly Active Users

  • User Segmentation
  • Advanced Survey Triggers
  • Team Notifications
  • Hide Refiner Branding
  • Zapier & Segment Integration
  • REST API & Webhooks Access
  • CRM & Analytics Integrations

Frequently Asked Questions

Do you charge for the amount of data collected?

Refiner's pricing is not based on the numbers of surveys shown to your user, nor the amount of data you captured. Instead, our pricing is based on how many users are using your service on a monthly basis.

What does Monthly Active Users exactly mean?

A Monthly Active User (MAU) is a user who was using your service in any capacity a given month.

What if I exceed my plan's limit?

When you approach your plan limit we will send you an email informing you about the situation. We will then charge a small over-usage fee for each additional active user.

Can I cancel, up- or downgrade my subscription any time?

You can cancel, upgrade or downgrade your subscription at any time. Once you change your plan, the monthly payment will automatically be adjusted with the next billing cycle. If you upgrade, you can use the additional quota right away.

Can I speak with someone first?

Absolutely! We are happy to answer all questions you might have. Click here to contact us and we will get back to you asap.

Do you offer annual payments?

Yes, we do! All monthly plans are also available as yearly subscriptions. When subscribing to a yearly plan, you'll get two months for free which equals to a reduction of 16.7%. For Business and tailored yearly plans, we also offer the possibility to pay by invoice.

What about data security?

We take security and data privacy very seriously and you can find detailed information in our Privacy Policy.

Are you RDGP compliant?

Yes, Refiner is RDGP compliant. You can find more information in our Terms of Service and Privacy Policy.