All the ways to use segments in Refiner
Use our powerful segmentation engine to build precise target audiences, deep-dive into your survey data, or trigger integrations & workflows.
Target the right people at the right time
Launch highly relevant and perfectly timed surveys to collect actionable insights. Create precise target audiences and ask specific questions at the exact right moment in a user’s journey.
Dive deeper to uncover hidden insights
Avoid false conclusions by averaging responses over your entire user base. Filter and group users by traits, behavior, or responses from previous surveys for deep and accurate data analysis.
Integrate with all your workflows
Use Zapier or Make to automate actions or update information in your favorite tools whenever a user enters a segment.
Plus, we made a two-way Segment integration because we know SaaS startups use Segment a lot. You can import data into Refiner for rich segmentation, and export data easily to any other service you connected to Segment.
Be notified when a user enters a segment
Setup alerts by email or Slack to know when a user responds to a survey in a certain way and be more proactive to interact with them in the right way
Group users in any possible way
Segmentation shouldn’t be an afterthought. It’s an essential component to collect quality survey responses and to increase the number of respondents.
You can add as many filters as needed to define your segment. We also support filter groups that allow you to create deep user segments based on various traits.
Our segmentation engines allow you to create segments based on different data points; notably, you can use:
- Your user data which we received when you identified the user with our client library.
(including Segment, Zapier, and more).
- Survey responses given by a user.
- Auto-generated fields like “first seen” or “last survey response”.
- Past survey interactions like completing or dismissing a survey.