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You are looking for a user feedback & customer survey solution for your SaaS and heard good things about Qualaroo. That's great!
But before committing to a solution that starts at $199 USD per month, you want to know more about Qualaroo alternatives and their competitors.
In all honesty, we think Refiner is the best alternative to Qualaroo surveys.
Let's be clear. Both, Qualaroo and Refiner, are great user feedback & customer survey solutions.
Both support a variety of use-case and offer everything you need to survey your users:
But ... no two products are exactly the same and one might fit your needs better than the other. So let's find out how Refiner compares to Qualaroo.
Refiner and Qualaroo are offering a similar type of solution: User feedback & customer surveys for SaaS apps and websites. Here is how the two solutions differ from each other.
|Company|| Qualaroo was founded in 2012 and the product changed owners multiple times since then. To our knowledge, the current owner ProProfs is the fourth owner of the software. Frankly, from the outside we don't see much product innovation happening these days. |
Refiner is a modern survey solution founded in 2019. We are a small and approachable team looking back at many years in the data processing industry. Our company is self-funded and we are profitable.
|Target Market||Qualaroo and Refiner are both a great fit for SaaS & eCommerce sites. Refiner has a strong focus on SaaS companies though.|
|Customers||Both companies serve SMB & Mid-Market customers.|
|Pricing||Qualaroo's pricing is based on "survey impressions" while Refiner charges by "survey response". This makes it a bit difficult to compare Qualaroo's pricing plans with the one of Refiner. However, our starter plan at $39 USD is five times cheaper than the starter plan of Qualaroo at $199 USD|
|Design||Beauty lies in the eye of the beholder. At Refiner we have a design-first approach and pride ourselves with beautiful survey widgets that are fully brandable.|
|Survey Features||Refiner and Qualaroo both offer all the features you need to run successful survey campaigns. Our customers use Refiner mostly to run "post-signup" surveys (identified users), while Qualaroo seems to focus on surveying anonymous website traffic.|
|Additional Features|| Refiner was built from the ground up to meet the needs of data driven SaaS companies. While we offer a reporting dashboard like any other survey software, our most successful customers love our integrations. |
Unlike other survey solutions, Refiner is not just about turning survey responses into insights, but also turn them into real-time actions.
Out of all Qualaroo alternatives in 2020, we think Refiner is the best choice for data driven SaaS companies. Here is why.
Customize your survey widget and provide a pixel-perfect user experience.
Refiner is a complete customer survey platform supporting a variety of use-cases.
Visualize survey data in real time and uncover actionable insights instantly.
Push survey data to other tools and trigger workflows in real time.
Try our alternative to Qualaroo for free and launch your first micro survey in minutes. Upgrade to a paid plan when you feel ready. No credit card required.