The right survey templates for SaaS, Fintech, Edtech, Marketplaces & more
Popular surveys like NPS, CSAT, or CES are great to get started. But there is much more you can do with microsurveys. Refiner has you covered.
Track customer satisfaction metrics and optimize your customer success operations with fully brandable and targeted NPS, CSAT, or CES surveys templates.
Use templates to measure product-market fit, understand the strengths and weaknesses of your product, why customers churn, what to do to increase trial conversion, how upcoming features are perceived, and what features they want the most.
Get quicker growth with templates to qualify new signups, identify high-value accounts, uncover new upselling opportunities, or simply show a CTA with our in-app widget.
Collect better insights with personalized surveys
The best surveys feel unique for each respondent. Refiner has the right customization & personalization features to make it happen.
Tweak questions, re-order them or add new ones as needed. Refiner gives you full control over the entire survey experience.
Logic Jumps & Branching
Customize your survey based on answers to get the most accurate feedback possible.
Create an even more personalized surveys by using customers’ names and information to get more respondents.