Start with the right survey template; then customize it

Collect customer insights in minutes with our ready-to-use survey templates. Get more responses and increase their accuracy with customized questions.

High performing surveys with a few clicks

Start collecting customer insights in minutes with our tested and proven survey templates. Tweak our templates with a few clicks and make them your own.

Templates for all usecases

All popular use cases are covered. NPS, CSAT, CES, Product-Market Fit, product research, etc.

Tested and proven

Be sure to start on the right path. Our templates were written by experts with many years of experience.

No limitations

Tweak our templates or build your survey from scratch. Refiner goes further than other survey solutions.

The right survey templates for SaaS, Fintech, Edtech, Marketplaces & more

Popular surveys like NPS, CSAT, or CES are great to get started. But there is much more you can do with microsurveys. Refiner has you covered.

Customer Success

Track customer satisfaction metrics and optimize your customer success operations with fully brandable and targeted NPS, CSAT, or CES surveys templates.

Product Research

Use templates to measure product-market fit, understand the strengths and weaknesses of your product, why customers churn, what to do to increase trial conversion, how upcoming features are perceived, and what features they want the most.

Growth Marketing

Get quicker growth with templates to qualify new signups, identify high-value accounts, uncover new upselling opportunities, or simply show a CTA with our in-app widget.

Collect better insights with personalized surveys

The best surveys feel unique for each respondent. Refiner has the right customization & personalization features to make it happen.

Customize questions

Tweak questions, re-order them or add new ones as needed. Refiner gives you full control over the entire survey experience.

Logic Jumps & Branching

Customize your survey based on answers to get the most accurate feedback possible.

Liquid Tags

Create an even more personalized surveys by using customers’ names and information to get more respondents.

Try Refiner for free

Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.