Get the right insights to increase Customer Lifetime Value
Surveys are a great way to understand why customers churn, and what makes them stay. With this information, you can find upsell opportunities and create campaigns to retain more customers.
- Reporting dashboard that shows everything you need at a glance.
- NPS, CSAT & CES ratings in timeline charts to see how your efforts bear fruit.
- Segmented results based on survey responses, imported user traits, and behavioral data.
- Complete integrations for Segment & Rudderstack: Sync your customer data and use it for better targeting and segmentation.
Take a proactive approach to customer feedback
Handling customer feedback can be time-consuming and it’s easy to miss important information. Our integrations make it easy to push survey responses to your favorite tools automatically.
Leverage Customer.io to automate messaging
We integrate directly with Customer.io to allow you to create powerful messaging automations based on survey responses.
Create support tickets from survey responses
Automatically create tickets in the tools you use: Intercom, HelpScout, or anything supported by Zapier.
Enrich CRM profiles
Add useful data to your CRM and keep your customer information up-to-date with our Segment.com integration.