Microsoft Teams Notifications
Our Microsoft Teams integration offers a great way to keep your team in the loop and act on survey responses timely.
It allows you to receive notifications inside a Teams channel whenever new survey data is available, a response was tagged, or when a user enters a specific segment in Refiner.
To set up Teams notifications, follow the steps below.
1/ Navigate to the “Team Alerts” section of your Refiner dashboard
2/ Click on “Create alert” and select “Teams”
3/ Give your your Teams alert a distinct name, e.g. “New Promoters”
4/ Define when you want to receive an alert. You can choose between “Survey completed”, “Segment match” or “Tag added”.
![](https://refiner.io/docs/wp-content/uploads/2022/07/Screenshot-2022-07-28-at-16.51.37-1024x270.png)
5/ Choose which data fields you want to include in the notification
![](https://refiner.io/docs/wp-content/uploads/2022/07/Screenshot-2022-07-28-at-16.52.42-1024x331.png)
It’s now time to create a Webhook in Microsoft Teams. Creating a webhook in your Teams account is a prerequisite to receiving Refiner data.
7/ Go to your Teams account and navigate to the channel where you want to receive alerts. Next to the channel name you’ll see three dots. Click on “Connectors”.
![](https://refiner.io/docs/wp-content/uploads/2023/10/Screenshot-2023-10-12-at-18.16.35-1024x629.png)
8/ Search for “Webhook” and select “Configure” next to “Incoming Webhook”
![](https://refiner.io/docs/wp-content/uploads/2023/10/Screenshot-2023-10-12-at-18.18.08-1024x670.png)
9/ Create a new Webhook and copy the URL provided by Microsoft Teams to your Refiner alert
![](https://refiner.io/docs/wp-content/uploads/2023/10/Screenshot-2023-10-12-at-18.20.16-1024x408.png)
8/ Finally, click on “Send test”. Head over to your Teams account and check if you received a notification like shown below.
![](https://refiner.io/docs/wp-content/uploads/2023/10/Screenshot-2023-10-12-at-18.21.25.png)
9/ Save your new Teams alert and you are done! From now on, your team will be notified in real time when new survey responses are available or a user matches a specific segment.