Introduction

Welcome to the Refiner Documentation!

On the following pages we cover everything you need to know to get started with Refiner.

You’ll also find detailed information on how to customize Refiner to your needs and sync survey data with the tools you already use.

Before we dive into all the nitty details, let’s talk a bit about some high level concepts first.

What is Refiner?

Unlike other survey platforms, we are an opinionated solutions focusing on the needs of SaaS companies.

Which use cases are supported?

Refiner is a versatile survey tool that supports multiple use-cases. We believe that SaaS companies should leverage customer feedback across multiple teams.

Where and how can you survey your users?

At Refiner we love in-app micro surveys for various reasons. There are however situations where they don’t work, which is why we also provide email surveys and shareable survey links.

How to get started?

Using Refiner is super simple and creating a survey usually takes a couple of minutes only. We know, everybody says that. But for Refiner it’s really the case. Give it a try and see for yourself!

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