Welcome to the Refiner Documentation!

On the following pages we cover everything you need to know to get the most out of Refiner. You’ll find detailed information on how to customize surveys, analyze survey responses and sync your data with third party services.

Before we dive into all the details, let’s cover some high level concepts first.

What is Refiner?

Refiner is a customer feedback survey solution for SaaS & digital products. Unlike other survey platforms, we are specialized in in-product microsurvey for Web and Mobile applications.

Where and how can you survey users?

At Refiner we love in-product surveys for various reasons. There are however situations where they don’t work, which is why we also provide email surveys and shareable survey links.

How to get started?

Using Refiner is simple and the best way to get started is by creating a survey. It takes a couple of minutes only.

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