Shareable Survey Links

Besides launching in-app survey widgets, Refiner also allows you to publish customizable survey pages.

Example of a hosted survey page

If you choose “Survey Link” as the channel for your survey, a unique URL is generated which you can share with your users or any other audience.

Anyone in possession of the survey page URL can fill out the survey. There is no need to authenticate your users. You can however choose to identify users and even pre-select responses for them.

Hosted survey pages are a great choice if you want to survey users that are currently not using your product. For example churned customers or leads that didn’t create an account yet.

Links to survey pages are typically sent by email. Either inside a dedicated email (e.g. Email NPS Survey) or in the footer of customer support emails (Customer Satisfaction Surveys).

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