Amplitude Integration

Segment is a popular product analytics and customer data platform for SaaS and Mobile app businesses. Our Amplitude integration makes it easy to send survey response data from Refiner to your Amplitude account.

Prerequisites

Before setting up this integration, please make sure that you are identifying your users in Refiner using the same User Ids that you also use in Amplitude. using the same User Ids in both solutions.

If your user IDs don’t match up, Amplitude won’t be able match and merge survey response data with product usage data of the same user.

Add Refiner as a Source in Amplitude

Log in to your Amplitude dashboard and click on “Add Source”.

Then, search for “Refiner” in the integration catalog and select it.

Amplitude will provide you a “Api Key” which you need to copy & paste to your Refiner account.

Activate Amplitude integration in Refiner

In your Refiner dashboard, go to “Integrations > Amplitude”.

Copy & paste the Api Key you’ve just received from Amplitude.

Choose which surveys events you want to receive. The events “Survey Seen” and “Survey Dismissed” contain the name and id of the survey. The event “Survey Completed” also contains all survey response data.

You can also change the name of the events to match your current naming convention in Amplitude.

Choose which surveys events you want to receive. By default, Refiner will send data to Amplitude for all your surveys.

Hit “save” and you are done.

From this moment on, survey response data will automatically flow to your Amplitude account.