Build your own survey flow
While our survey templates will get you started with just a few clicks, the real power of Refiner lies in its ability to customize surveys to your needs. You can add additional questions, arrange them in any order, and customize all text elements to your likings.
Add new question
To add a new question, hover your mouse between two questions or click on “Add element” at the end of the survey question list.
You’ll then be able to choose a new type of question from our list of supported question types. Once confirmed, you can drag & drop your new question to the right position and customize it further (see further below).
Customize a question
One of the strengths of Refiner is the ability to fully customize survey questions. Clicking on any question reveals all important options. Some question types also have Advanced Settings allowing further customization.
Rearrange question order
You can freely rearrange the question flow with our drag & drop feature. Place your mouse on the left edge of a question, click and hold, then move the question to its new position.
Delete a question
To delete a question, click on the question header to reveal all question options. You’ll see a “Remove element” link in the bottom right corner of your question.