Chart options

Each chart on a dashboard has a set of settings. Depending on the chart type, the following options are available.

Chart type

The chart type option can be set when creating a new chart and can’t be changed once a chart was added to a dashboard. A full list of available chart types can be found here.

Data source

Depending on the chart type you’ve selected in the previous step, you’ll be presented with survey questions that match your data type. You can select one or multiple surveys questions to include in your chart. To better identify questions across different surveys, some additional information is shown below the question headlines.

This step is skipped for “Survey Responses” and “Tags” charts.

Data filters

In this step you can filter data that is displayed in your chart. You can filter survey responses by

  • User segment: If activated, only survey responses where the user matches one of the selected segments are included in your chart.
  • Surveys: If activated, only responses given to certain surveys are included in the chart.
  • Tags: If activated, only responses with a specific tag are included in the chart.


Next to choosing a descriptive name for your chart, you can also add a short description of the data shown in the chart.

When you add a description for a chart, you’ll see a tooltip icon next to the chart name. Clicking on the tooltip icon will reveal the chart description.

Other options

Timeline charts, such as the Response Overview, NPS, CSAT or Rating Chart, come with an additional option to set the default time grouping. You can choose between Day, Week, Month, Quarter and Year.

The Bar-Chart and Tag Overview have an option to set the default order of the data by “Value” or by “Label”.

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