What is Refiner?

Refiner is a user feedback & customer survey tool for data driven SaaS companies. We believe that customer feedback is an important pillar for SaaS companies at every growth stage and across all teams.

Unlike other survey platforms, we put a strong focus on Micro Surveys. As the name suggests, these surveys are quick to fill out and usually contain not more than two or more steps.

We believe that in-app survey widgets are the best way to survey your SaaS users. You can distribute your surveys in different ways though.

Refiner supports a variety of use cases, such as tracking customer satisfaction (NPS & CSAT surveys) or product feature research. In fact, our customer love the ability to run different kind of surveys across different channels.

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