What is Refiner?

Refiner is a user feedback & customer survey tool for data driven SaaS companies. We believe that customer feedback is an important pillar for SaaS companies at every growth stage and across all teams.

Unlike other survey platforms, we put a strong focus on In-App Micro Surveys. As the name suggests, these surveys are launched right within your SaaS application and super quick to fill out.

We believe that in-app survey widgets are the best way to survey your SaaS users. In some cases, you might want to distribute your surveys on other channels too.

Refiner supports a variety of use cases, such as tracking customer satisfaction (NPS & CSAT surveys) or product feature research. In fact, our customer love the ability to run different kind of surveys across different channels.

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