Create unique experiences
Your growth efforts won’t be worth it if the product experience doesn’t match the promise delivered by marketing. With surveys, you can find the issues with the onboarding, gauge customer satisfaction, and align the copy with the product.
Fully brandable in-app survey widgets
Make beautiful surveys users won’t dismiss. We also provide email surveys, hosted survey pages, surveys embedded in HTML, and SDKs for mobile apps.
Filter and segment data in any way you want
Segment customers by score, question, trait, or behavior and uncover precious customer insights. Import data with the Segment integration to create richer segmentation.
Track NPS, CSAT, and CES ratings
Visualize customer satisfaction ratings in timeline charts and see if your efforts bear fruit.
Quick answers
To create great campaigns, you need to understand what customers love. But you often can’t spend months waiting for research to be done. Get quick answers by setting up surveys, identify competitors, and find what jargon customers use to write a great copy.
One-click access to survey responses
Refiner gets out of your way to enable you to make quick decisions.
Visualize survey data in real-time
Follow results directly on the dashboard updated every time a new response comes in.
Slack and email notifications
Get feedback where you spend most of your time..