Castos uses surveys during sign-up to understand their customers better, and optimize onboarding to improve the activation rate.

JOIN uses Refiner across product, marketing, and customer success to optimize onboarding, measure feature satisfaction, and fill attribution gaps.

Livestorm uses surveys to profile users, personalize onboarding, measure NPS, and understand why customer leave.

Qonto is a finance solution for SMEs that uses Refiner for their Voice of Customer Program and multiplied by 5 their NPS response rate.

Thriday uses CES surveys for each key feature of their apps to find what to prioritize. Their surveys get a whopping 57.7% response rate!