Product Updates

Improvement
September 7, 2021

Improved string filter in user segments

Our segmentation engine just got an update on the string matching filter. You can now set any string filter to "is one of" or "is not one of" and freely... [more]
Improvement
August 23, 2021

Improved Google Tag Manager integration

It's now possible to attach any kind of contextual data to a survey response with Google Tag Manager. Our GTM template now comes with the possibility to identify users, add... [more]
New Feature
July 20, 2021

Integromat integration

Integromat lets you connect apps and automate workflows, and move data between apps with just few clicks. Our new integration with Integromat lets you send survey data from Refiner to... [more]
New Feature
May 22, 2021

New CSAT question type

Don't call it a "smiley scale" question 😉 This new question type is a first step towards full CSAT survey support which will probably come in the next couple of... [more]
Improvement
May 18, 2021

Improved Time Delay trigger

In the past, our Time Delay trigger always used the moment when a user entered your Target Audience as a reference time. You can now choose between the following options: First time... [more]
Improvement
May 16, 2021

Add prefix to traits when sending data to Segment.com

You can now choose which surveys should trigger a data synchronization to Segment. Also, you can choose to add a prefix (e.g. "refiner_") to the data fields we send to... [more]
New Feature
May 15, 2021

Quick search for users

It's now possible to quickly look up the data & survey responses of a specific user. You'll find a search button in the top right corner of the Survey Response... [more]
Improvement
May 12, 2021

Exclude pages in your targeting

You can now define a set of page URLs where a survey should never be shown. Excluding pages was a highly requested feature and is indeed a very efficient way to improve the... [more]
New Feature
April 29, 2021

Debug mode for Javascript client

Our Javascript client has now a built-in Debug Mode to help our customers track down installation issues quickly. While installing our Javascript client is usually straightforward, one might still get... [more]
Improvement
March 29, 2021

White-label survey design with custom CSS

For most of our customer, our styling options provide enough flexibility to deliver a great on-brand user experience. There might be some cases though, were you need that extra layer... [more]
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