Star & Number Ratings

This question type lets you create all kinds of rating questions. Rating questions are a great choice to measure customer satisfaction, measure the Customer Effort Score (CES), or gauge interest in specific product features.

You can choose the type of scale (4, 5, 7 or 10) and add labels explaining the meaning behind a low- and high-score.

You can also choose between numerical values or icons (Star, Heart, Thumb-up). In any case, responses are stored as numerical values.

The advanced option of this question type let you upload a banner image for the question, as well as setting it to “not mandatory”.

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