Star & Number Ratings
This question type lets you create all kinds of rating questions. Rating questions are a great choice to measure customer satisfaction, measure the Customer Effort Score (CES), or gauge interest in specific product features.
![](https://refiner.io/docs/wp-content/uploads/2022/05/Screenshot-2022-05-03-at-16.36.52-1024x480.png)
You can choose the type of scale (4, 5, 7 or 10) and add labels explaining the meaning behind a low- and high-score.
You can also choose between numerical values or icons (Star, Heart, Thumb-up). In any case, responses are stored as numerical values.
![](https://refiner.io/docs/wp-content/uploads/2023/01/Screenshot-2023-01-05-at-15.58.00.png)
The advanced option of this question type let you upload a banner image for the question, as well as setting it to “not mandatory”.