UX Survey Template

Understand user behavior and discover what users think of your product with this simple to use template.
  • Complement your user experience research with customer feedback
  • Get insights that will help you make better decisions about your product
  • Find new ways to improve your user experience, and more, all with this ready-to-go user experience survey template.
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Test a fully interactive demo of this template above. Then customize and launch it within a couple of minutes.

What makes this user experience survey template ideal for your brand:

Why launch a user experience survey?

User experience surveys allow you to collect first-hand feedback about your product from customers. With the survey, you can find out about your user’s experiences, learn more about how they interact with your product, and their impressions about it.

In other words, user experience surveys let you see your product the way your customers see it. And needless to say, that’s an invaluable insight that lets you put yourself in their shoes.

But naturally, there’s more to user experience surveys than that.

What makes user experience surveys so powerful?

There are several reasons, in fact.

UX surveys are scalable. You can run them regularly, segment your audience, ask different questions, inquire about different aspects of your product, and more without having to invest any significant time or resources into doing so.

User experience surveys also don’t cost much to run. You can get started with a template like this one pretty quickly, and easily scale your efforts without accruing major costs.

Not to mention that, as you’ve seen above, user experience surveys deliver a wide range of actionable insights.

What questions should you ask in a user experience survey?

Several factors affect the type of questions you’ll be asking in the survey. Here are just some of them:

Overall, however, your questions should be short, specific, and to the point. Here are just some examples of user experience survey questions to ask:

What to keep in mind when launching a user experience survey?

Here are some of the most important best practices for using this user experience survey template:

How to launch this user experience survey template?

  1. Sign-up for a free Refiner account
  2. Create a survey using this template. You’ll have access to it directly from your account. Optionally, click here to sign up and go straight to this template.
  3. Customize every aspect of your survey
  4. Install our Web-Client or Mobile-SDK
  5. Publish it and start collecting customer feedback

Why use the UX Survey Template from Refiner?

Refiner is an advanced product & user feedback collection platform for SaaS and digital products. With Refiner, you can measure anything from NPS, customer satisfaction, customer needs, product-market fit, and more.

Here is what makes Refiner ideal for your user experience surveys:

Built for SaaS and digital products specifically

We created Refiner with people like you - product managers, product owners, and marketers and growth people at SaaS and digital products companies - in mind. Because of that, Refiner includes all the features you need to collect actionable insights from your users and none that you don’t.

Advanced customization and targeting

We understand that As a result, with Refiner, you can customize every aspect of your survey. From branding to advanced targeting and segmentation options to personalization, Refiner lets you run surveys just the way you want it.

Multiple use-cases

Refiner goes beyond just collecting NPS. With Refiner, you can collect all kinds of customer feedback, and trigger your surveys through different distribution channels (including web and mobile.)

Intrigued? Grab this user experience survey template and start improving customer experience right away.

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