Identify your biggest fans and users at risk of churning with NPS & CSAT surveys.
Learn what your favorite users have in common and how you can acquire more of them.
Know which features your power users value most and research what to build next.
Profile your users, identify upsell opportunities and send better nurturing campaigns.
We were looking for a beautiful and easy to integrate NPS survey tool for a reasonable price. Then we found Refiner, which does that and way more. It's a powerful and pretty tool for user surveys that integrates closely with whatever you're using. And on top of that, the team actively helps you with the setup to make sure you achieve top response rates. Best choice we could have ever made!
Refiner is the tool we were searching for to better profile our users, and gather feedback about our products. It's very easy to set up, comes with a great UX for our users and the team is very reactive.
Create deep customer segments with survey responses and your own user data. Drill down into customer feedback, connect the dots and surface new insights.Learn More
Enrich CRM profiles, personalize nurturing campaigns or alert sales about new opportunities. Put your survey data at work with our cloud integrations.Learn More