Stop the guesswork.
Ask your users.

Refiner helps you understand who your users really are, what they think, and how you can help them succeed.

Customer survey tool
Trusted by hundreds of fast growing SaaS companies Logos of Refiner customers Logos of Refiner customers

One simple solution for all your customer feedback

Launch stunning survey widgets
Customer Satisfaction

Identify your biggest fans and users at risk of churning with NPS & CSAT surveys.

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Market Research

Learn what your favorite users have in common and how you can acquire more of them.

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Product & UX Research

Know which features your power users value most and research what to build next.

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Data Enrichment

Profile your users, identify upsell opportunities and send better nurturing campaigns.

We were looking for a beautiful and easy to integrate NPS suvey tool for a reasonable price. Then we found Refiner, which does that and way more. It's a powerful and pretty tool for user surveys that integrates closely with whatever you're using. And on top of that, the team actively helps you with the setup to make sure you achieve top response rates. Best choice we could have ever made!

Jeroen Corthout Co-Founder Salesflare

Refiner is the tool we were searching for to better profile our users, and gather feedback about our products. It's very easy to set up, comes with a great UX for our users and the team is very reactive.

Javier Escribano CPO at Ontruck

Grow Your SaaS with Actionable Customer Insights

Illustration of user segmentation in Refiner

Ask your users any question

Track customer satisfaction (NPS, CSAT), enrich user profiles or research what to build next. Our beautiful survey widgets get you all the data you need.

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Illustration of user segmentation in Refiner

Uncover unique customer insights

Create deep customer segments with survey responses and your own user data. Drill down into customer feedback, connect the dots and surface new insights.

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Illustration of integrations of Refiner

Push survey data to your favorite tools

Enrich CRM profiles, personalize nurturing campaigns or alert sales about new opportunities. Put your survey data at work with our cloud integrations.

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Try Refiner for free

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