On-brand survey widgets

Users will enjoy responding to your surveys

How many times did you receive a survey that looked just like a bland form you’ve seen a thousand times? It doesn’t encourage customers and users to respond. Refiner lets you design every aspect of your surveys.

Visual editor

Design & preview your surveys with an easy-to-use visual editor.

On-brand by default

Set your colors and remove the Refiner branding entirely.

Full White-Label

Provide a 100% integrated multi-channel experience.

Easy styling options out of the box

Most survey solutions out there have minimal styling options. With Refiner, you have plenty of easy-to-use settings to style your surveys the way you like.

Your colors

Choose colors from beautiful predefined themes or use your brand colors.

Your logo

All our paid plans allow you to remove the Refiner branding completely and upload your logo & banner images.

Your style

Position the survey widget in any corner of the screen or make it a modal. You can also customize the borders and font style.

Launch live demo

Go the extra mile with advanced customization options

Delight users with the same level of perfection they are used to when interacting with your brand. Provide a consistent brand experience wherever you survey your users - on desktop, mobile, in your app, or by email.

Custom CSS

Customers on our enterprise plan have the option to go full white-label with custom CSS styles.

Mobile ready

All our surveys look great in desktop and mobile browsers. Plus, add them directly to your apps with our SDKs for iOS, Android, and React Native.

Multi-channel surveys

Provide the same on-brand experience on multiple channels, such as web-app surveys, email surveys, shareable survey links, or embedded surveys in HTML.

Qonto leveraged Refiner to overhaul their Voice of Customer Program and multiplied by 5 their NPS response rate.

“The advantage of Refiner over the competition is to have access to CSS which allows us to have surveys that are completely aligned with the branding and that’s a big advantage.”

Mathieu Le Roux

Voice of the Customer Expert

Read the customer story

Delight users with a personalized survey experience ...

Logic Jumps & Branching

Customize your survey based on answers to get the most accurate feedback possible.

Liquid tags

Create more personalized surveys by using customers’ names and information.

Hidden fields & prefill responses

Don’t ask people questions you already have the answer to.

Dynamic Call-to-Actions

Invite respondents to take action right after their answers. Ask for a review, offer a coupon, schedule a call, etc.

Precise targeting

Trigger your surveys at a specific time, event, page view, or manually with our Javascript client.

Versatile segmentation

Create complex user segments and show the right surveys to the right people. Import data with the Segment integration to create richer segmentation.

Translate with AI

All text elements of our surveys are 100% translatable. And thanks to AI, it’s done in a single click.

Rich text

Use Markdown to display text in your surveys: for questions, CTAs, instructions, and thank you pages.

Progress bar

Let respondents see a progress bar to know it’s going to be over soon.

How others are using Refiner

Build beautiful on-brand microsurveys