At Refiner, we take the security and confidentiality of your data very seriously. We are fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and have implemented the necessary safeguards to ensure that protected health information (PHI) is handled in a secure and compliant manner.
Our internal policies, processes, and controls are designed to meet HIPAA requirements. This includes strict data access controls, encryption, staff training, and continuous monitoring of our infrastructure. Compliance is not just a checkbox for us - it is part of our ongoing commitment to protecting our customers and their end-users.
If you require formal documentation, we can provide a HIPAA completion letter issued by our independent auditor Scytale. This letter acknowledges and affirms that Refiner survey software is compliant with all relevant HIPAA requirements.
For any HIPAA-related inquiries, please contact us at contact@refiner.io. Our team will be happy to provide further details and assist with your inquiry.