Screeb is an all-in-one platform for product teams, and like most all-in-one tools it’s not as advanced as dedicated tools. And Refiner is this dedicated tool for surveys.
Trusted by hundreds of fast growing software companies
Screeb is relatively new but it’s already a very good platform for product teams. It includes product analytics, release management, and surveys. But if you already use other tools for product analytics and release management, Screeb is a bit overkill.As Refiner is focused on surveys it delivers more integrations, more customization options, and more use cases for more than just product teams.
“We got along very well with Refiner. The way we choose our partners is important. Beyond the fact that it meets our needs and that it is a tool that also meets our budgetary constraints, there must be a real partnership of trust and continuous development.”
Mathieu Le Roux
Voice of the Customer Expert
Refiner has the edge over Screeb in many different areas. Let’s take a look.
Refiner has more types of questions, advanced styling, and better logic jumps.
While Screeb and Refiner both have customer data platform integrations, Refiner goes further.
Refiner has more fine-grained options than Screen for survey analytics. And it integrates with product analytics platforms.
Customize your survey based on answers to get the most accurate feedback possible.
Create more personalized surveys by using customers’ name and information.
Don’t ask people questions you already have the answer to.
Trigger your surveys at a specific time, event, page view or manually with our Javascript client. Leverage segmentation for even better targeting.
Invite respondents to take action right after their answers. Ask for a review, offer a coupon, schedule a call, etc.
Tag responses automatically to access specific response lists quickly and detect hidden patterns in the reporting dashboard.
We have integrations with Segment, Zapier, Make, Customer.io, Amplitude, Rudderstack, Google Sheets - ready to use with just a few clicks.
All text elements of our surveys are 100% translatable. And thanks to AI, it’s done in a single click.
Segment customers by their survey responses, traits, or behavior, and uncover precious customer insights.
Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.