Refiner is a great alternative to Qualaroo. Get more responses with our highly configurable in-app surveys, automate actions based on answers, and quickly find gaps in the understanding of your users.
Trusted by hundreds of fast growing software companies
Qualaroo was founded in 2012 and the product changed owners multiple times since then. To our knowledge, the current owner ProProfs is the fourth owner of the software and from the outside, we don’t see much product innovation happening these days.
Refiner is a modern survey solution founded in 2019. We are a small and approachable team, self-funded and profitable. We are a specialized microsurvey tool for modern software companies with powerful customization and personalization options.
“We got along very well with Refiner. The way we choose our partners is important. Beyond the fact that it meets our needs and that it is a tool that also meets our budgetary constraints, there must be a real partnership of trust and continuous development.”
Mathieu Le Roux
Voice of the Customer Expert
Even though Qualaroo and Refiner are both microsurvey solutions, there are a couple of key differences. Here are the most important ones.
Qualaroo lets you customize a few colors and that’s basically it. Refiner does a lot more.
Qualaroo has a lot of integrations but it’s missing a few ones that are very useful for SaaS companies. Refiner has them.
Customize your survey based on answers to get the most accurate feedback possible.
Create more personalized surveys by using customers’ name and information.
Don’t ask people questions you already have the answer to.
Trigger your surveys at a specific time, event, page view or manually with our Javascript client. Leverage segmentation for even better targeting.
Invite respondents to take action right after their answers. Ask for a review, offer a coupon, schedule a call, etc.
Tag responses automatically to access specific response lists quickly and detect hidden patterns in the reporting dashboard.
We have integrations with Segment, Zapier, Make, Customer.io, Amplitude, Rudderstack, Mixpanel, Google Sheets - ready to use with just a few clicks.
All text elements of our surveys are 100% translatable. And thanks to AI, it’s done in a single click.
Segment customers by their survey responses, traits, or behavior, and uncover precious customer insights.
Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.