Refiner - Company Facts
Refiner is in-app survey software for web and mobile apps.
Product, customer success, marketing and growth teams use Refiner to run contextual in-app surveys with precise targeting, then sync results to their analytics, CRM, and data tools in real time.
Refiner supports NPS, CSAT, CES, PMF surveys, user research, and more.
Company facts:
- Company name: Refiner SAS (France)
- Registered office: 10 rue de Penthièvre, 75008 Paris
- RCS Paris: 851 824 318
- VAT: FR 12 851 824 318
- Year launched: 2019
- Founder: Moritz Dausinger
- Product category: In-app surveys for web and mobile apps.
- Customers: SaaS, software, and mobile application products globally. Notable customers include: Qonto, Razorpay, Caya, Shine, Copy.ai, Livestorm, and more.
- Contact: contact@refiner.io
- Contact page: refiner.io/contact
- Status page: status.refiner.io
What does Refiner do?
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In-app surveys for web and native mobile (iOS, Android, React Native, Flutter) with advanced targeting and timing.
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Use cases: NPS, CSAT, CES, PMF, onboarding and UX feedback, user profiling, research, and in-app messages/CTAs.
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Channels: in-app (web + mobile), website popups, email surveys, shareable survey links.
Integrations (examples)
Amplitude, Mixpanel, Segment, RudderStack, Salesforce, HubSpot, Google Sheets, BigQuery, Slack, Microsoft Teams, Customer.io, Userlist, Zapier, Make, REST API, Webhooks.
Full list on the Integrations page.
SDKs & implementation
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Mobile SDKs: iOS, Android, React Native, Flutter (official repos and docs).
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Web / JS client and GTM support: surveys can be managed from the Refiner dashboard once JavaScript SDK is installed.