Real time user research software for data driven SaaS companies

Survey your users while they are using your app. Visualize user feedback and match it with data from other sources. Uncover new insights instantly. Rinse and repeat!

Screenhot of the Refiner user research dashboard

Generate unique insights. Quickly.

Run throughout user research campaigns or quickly validate an assumption. Refiner gives you the flexibility and power of a fully fledged user research tool for a fraction of the cost.

Ask your users any question

Survey your users while they are using your product. Our customizable in-app survey widgets get you all the data you need.

  • Run ad-hoc or "always on" campaigns
  • Fully brandable in-app survey widget
  • Achieve incredible high response rates
Illustration showing in-app survey widgets and common survey questions

Create actionable customer segments

Segment users based on survey responses and user data you already have on record.

  • Create your own custom user segments
  • Powerful segmentation engine
  • Mix survey data with your own user data
Illustration of the Refiner segmentation engine

Connect the dots and uncover new insights

Visualize survey data in real time and uncover actionable insights instantly.

  • Pie, Bar and Timeline Charts
  • Net Promoter Score (NPS) Chart
  • Quick access to individual responses
Illustration showing different chart types of Refiner

Uncover new customer insights today

Refiner helps you understand who your users really are and how you can help them succeed. Seamlessly and in real time.

Try for free