Collect quantitative & qualitative user feedback
Don’t sacrifice quantity nor quality. Our perfectly timed in-product surveys give you accurate user research at scale.
Don’t sacrifice quantity nor quality. Our perfectly timed in-product surveys give you accurate user research at scale.
Trusted by hundreds of fast growing software companies
Analytics tells you what users are doing but not why. And traditional surveys don’t perform well. With personalized and perfectly timed in-app surveys, you will transform the way you do research!
Sometimes you want a quick answer and can’t spend weeks in research. Targeted in-app surveys are a great fit for that!
In-app surveys allow you to target and identify the exact group of users you want to recruit for in-person interviews.
Run surveys throughout the lifecycle of your customers and users and follow their evolutions to be more proactive.
Launch great-looking microsurveys that blend perfectly into your product experience with just a few clicks.
Ensure high response rates and accurate data with precise target audiences and the right timing. Triggger surveys at specific moments in a user’s journey and provide a great survey experience.
Interviews and tests are great for getting the right qualitative insights. But it takes weeks or even months to gather enough data to discover patterns. With surveys, you get a constant stream of feedback and quickly get enough data.
“When they sign up with an interest about monetization, we have a survey to know how they want to monetize their podcast. We did this at the beginning just to try and understand our customers better. And now, it’s an ongoing survey to continuously get data to make sure that our new customers still want what we’re building.”
Craig Hewitt
CEO
Push survey response data to your favorite tools in real time, or import user data to Refiner for better segmentation. Our integrations open up countless ways to leverage your data. See all integrations.
Send survey data to Amplitude and combine it with your product analytics data to uncover unique insights. Sync user cohorts from Amplitude to Refiner for advanced survey targeting.
Add survey response data to a Google BigQuery table in real-time and leverage the power of your Google Cloud Platform data analysis tools.
Send Refiner email surveys to your users with Customer.io. Sync survey response data back to Customer.io for follow-up campaigns.
Send Refiner email surveys with HubSpot. Seamlessly sync survey response data back to HubSpot for follow-up campaigns.
Trigger actions based on survey responses in hundreds of apps via Make. Import user data from any app or API service for better targeting in Refiner.
Send survey data to Mixpanel and combine it with your product analytics data to uncover unique insights. Sync user cohorts from Mixpanel to Refiner for advanced survey targeting.
Sync survey responses to any Destination in Rudderstack. Import traits & events from Rudderstack for better targeting in Refiner.
Send email surveys with Salesforce. Update or create records in Salesforce with survey response data collected by Refiner.
Sync survey responses to any Destination in Segment. Import traits & events from Segment for better targeting in Refiner.
Receive notifications in Slack whenever a user replies to a survey in a certain way or enters a segment in Refiner.
Receive notifications in Microsoft Teams whenever a user replies to a survey in a certain way or enters a segment in Refiner.
Seamlessly sync survey response data to Userlist. Send personalized follow-up campaigns and segment your users based on survey responses.
Trigger actions based on survey responses in hundreds of apps via Zapier. Import user data from any app for better targeting in Refiner.
Fetch survey response data from our REST API. Import user data from your backend for better targeting in Refiner.
Send survey data to your backend API or any publicly available endpoint on the internet with Webhooks.
Refiner helps you understand who your users really are and how you can help them succeed. Seamlessly and in real-time.
