Meet the CSAT survey software to help you become more proactive with improving your CSAT score. Create fully-customizable CSAT surveys quickly, collect actionable insights, and watch your customer satisfaction soar.
Trusted by hundreds of fast growing software companies
Stop guessing. With Refiner’s CSAT survey software, you will quickly determine customers’ satisfaction with each touchpoint and know how to improve their experience.
From logo and branded colors to custom CSS, our CSAT software will help you launch fully branded surveys.
CSAT surveys built with Refiner achieve 50% response rates and higher.
Deploy CSAT surveys in your app, website, or product, or use our SDK to run them on mobile.
Launch great-looking CSAT surveys that blend perfectly into your product experience with just a few clicks.
Ask the right users at the right time. Collect context-rich feedback with perfectly targeted microsurveys.
Push survey response data to your favorite tools in real time, or import user data to Refiner for better segmentation. Our integrations open up countless ways to leverage your data. See all integrations.
Send survey data to Amplitude and combine it with your product analytics data to uncover unique insights. Sync user cohorts from Amplitude to Refiner for advanced survey targeting.
Add survey response data to a Google BigQuery table in real-time and leverage the power of your Google Cloud Platform data analysis tools.
Send Refiner email surveys to your users with Customer.io. Sync survey response data back to Customer.io for follow-up campaigns.
Send Refiner email surveys with HubSpot. Seamlessly sync survey response data back to HubSpot for follow-up campaigns.
Trigger actions based on survey responses in hundreds of apps via Make. Import user data from any app or API service for better targeting in Refiner.
Send survey data to Mixpanel and combine it with your product analytics data to uncover unique insights. Sync user cohorts from Mixpanel to Refiner for advanced survey targeting.
Sync survey responses to any Destination in Rudderstack. Import traits & events from Rudderstack for better targeting in Refiner.
Send email surveys with Salesforce. Update or create records in Salesforce with survey response data collected by Refiner.
Sync survey responses to any Destination in Segment. Import traits & events from Segment for better targeting in Refiner.
Receive notifications in Slack whenever a user replies to a survey in a certain way or enters a segment in Refiner.
Receive notifications in Microsoft Teams whenever a user replies to a survey in a certain way or enters a segment in Refiner.
Seamlessly sync survey response data to Userlist. Send personalized follow-up campaigns and segment your users based on survey responses.
Trigger actions based on survey responses in hundreds of apps via Zapier. Import user data from any app for better targeting in Refiner.
Fetch survey response data from our REST API. Import user data from your backend for better targeting in Refiner.
Send survey data to your backend API or any publicly available endpoint on the internet with Webhooks.
Run CSAT in-app on web, in mobile apps via SDKs, and outside the product with email, link, and HTML embeds. Start fast with a CSAT template, 12 question types, and on-brand design controls.
Target by traits, behavior, device, country, language, or prior responses. Trigger after a delay or page visit, or fire surveys with your own events for exact timing.
Yes. Customize colors, images, borders, corners, choose widgets like slide-in, modal, or banner, and add custom CSS for a perfect fit.
Use AI auto-tagging and a reporting dashboard to see CSAT trends, segment by rating or traits, and get alerts in Slack or Microsoft Teams.
Sync CSAT to tools like Segment, Mixpanel, Amplitude, HubSpot, Salesforce, Google Sheets, trigger actions with Zapier/Make, or use REST API and webhooks for custom flows.
Yes. You can start a 30-day free trial, no credit card required, and test the entire Refiner’s functionality and capabilities.
Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.
