Meet the CSAT survey software to help you become more proactive with improving your CSAT score. Create fully-customizable CSAT surveys quickly, collect actionable insights, and watch your customer satisfaction soar.
Trusted by hundreds of fast growing software companies
Stop guessing. With Refiner’s CSAT survey software, you will quickly determine customers’ satisfaction with each touchpoint and know how to improve their experience.
From logo and branded colors to custom CSS, our CSAT software will help you launch fully branded surveys.
CSAT surveys built with Refiner achieve 50% response rates and higher.
Deploy CSAT surveys in your app, website, or product, or use our SDK to run them on mobile.
Launch great-looking CSAT surveys that blend perfectly into your product experience with just a few clicks.
Ask the right users at the right time. Collect context-rich feedback with perfectly targeted microsurveys.
CSAT software like Refiner is a dedicated survey tool to create and send Customer Satisfaction Score (CSAT) surveys and learn more about customer sentiment towards your product or service. With Refiner, you can distribute CSAT surveys across multiple channels, and collect feedback from the right customers at the right time with smart targeting options.
Refiner offers a whole range of options to survey customer satisfaction across the entire customer journey and the company’s touchpoints. With Refiner you get all the tools to run customer satisfaction surveys, calculate the CSAT score and measure your CSAT trends over time, and use the data to improve customer experience, service, and support:
CSAT surveys help companies collect data to understand how satisfied their customers are with its products, services, and customer service experiences. CSAT scores can help you assess how happy customers are with products they have purchased. CSAT feedback, therefore, can help you understand your customers’ needs, learn about any potential problems with your products, and evaluate how well you’re meeting customer expectations.
Yes, we do offer a free trial that gives you access to all Refiner’s functionality for 30 days. We don’t ask for your credit card at signup so you don’t have to worry about any unwanted charges if you forget to cancel the trial.
Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.