Continuous insights to keep making great products
Analytics don’t give you the full picture. Interviews are too time-consuming. Our customizable microsurveys give you all the answers you need to make great product decisions.
Analytics don’t give you the full picture. Interviews are too time-consuming. Our customizable microsurveys give you all the answers you need to make great product decisions.
Trusted by hundreds of fast growing software companies
Product management is hard and understanding users perfectly requires a lot of effort. Refiner makes it easy collect insights about upcoming beta features before launch, or find painful issues in existing product features.
Collect accurate customer feedback with targeted and contextual survey campaigns in minutes.
Import customer traits and behavioral data from other sources for advanced data analysis.
Visualize customer satisfaction ratings in timeline charts and see if your efforts bear fruit.
You want to create the best product experience possible. Surveys are a necessary means to understand your users. But it shouldn’t come at the expense of their experience. Refiner comes with fully brandable surveys and precise targeting.
Ensure high response rates and accurate data with precise target audiences and the right timing. Triggger surveys at specific moments in a user’s journey and provide a great survey experience.
Interviews and tests are great for getting the right qualitative insights. But it takes weeks or even months to gather enough data to discover patterns. With surveys, you get a constant stream of feedback and quickly get enough data.
“If we see something that needs some work, then we’ll go on and do a couple of sprints on adding some more functionality or ironing out some little bugs or whatever it is we discover from customer feedback. And then once we’ve implemented those changes, we can then go and see how it changed the customer effort score to know we improved the feature in a measurable way.”
Justin Bohlmann
Head of Growth
Push survey response data to your favorite tools in real time, or import user data to Refiner for better segmentation. Our integrations open up countless ways to leverage your data. See all integrations.
Send survey data to Amplitude and combine it with your product analytics data to uncover unique insights. Sync user cohorts from Amplitude to Refiner for advanced survey targeting.
Add survey response data to a Google BigQuery table in real-time and leverage the power of your Google Cloud Platform data analysis tools.
Send Refiner email surveys to your users with Customer.io. Sync survey response data back to Customer.io for follow-up campaigns.
Send Refiner email surveys with HubSpot. Seamlessly sync survey response data back to HubSpot for follow-up campaigns.
Trigger actions based on survey responses in hundreds of apps via Make. Import user data from any app or API service for better targeting in Refiner.
Send survey data to Mixpanel and combine it with your product analytics data to uncover unique insights. Sync user cohorts from Mixpanel to Refiner for advanced survey targeting.
Sync survey responses to any Destination in Rudderstack. Import traits & events from Rudderstack for better targeting in Refiner.
Send email surveys with Salesforce. Update or create records in Salesforce with survey response data collected by Refiner.
Sync survey responses to any Destination in Segment. Import traits & events from Segment for better targeting in Refiner.
Receive notifications in Slack whenever a user replies to a survey in a certain way or enters a segment in Refiner.
Receive notifications in Microsoft Teams whenever a user replies to a survey in a certain way or enters a segment in Refiner.
Seamlessly sync survey response data to Userlist. Send personalized follow-up campaigns and segment your users based on survey responses.
Trigger actions based on survey responses in hundreds of apps via Zapier. Import user data from any app for better targeting in Refiner.
Fetch survey response data from our REST API. Import user data from your backend for better targeting in Refiner.
Send survey data to your backend API or any publicly available endpoint on the internet with Webhooks.
Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.
