Beautiful & simple survey widgets

Ask your users any question while they are on your website or using your product. Get to know your users, measure customer satisfaction or research what to build next.

Illustration of different in-app survey widgets

Create your own micro survey in minutes

All the tools you need to survey your users and surface precious customer insights.

  • Fully brandable survey widgets
  • Optimized for high response rates
  • Ask any kind of question
Screenshot of survey editor

Ask any question

Build a custom survey that matches your use case and goals.

  • Multiple Choice or Open Ended
  • NPS, CSAT, Star & Heart Ratings, ...
  • Logic Jumps & Branching
Illustration showing all survey question types supported by Refiner

Target the right users at the right time

Achieve incredible response rates with perfectly timed on-page surveys.

  • Target specific user segments
  • Advanced trigger options
  • One-off or recurring surveys
Illustration of the survey widget triggers of Refiner

Make it yours

Customize your survey widget and provide a pixel-perfect user experience.

  • Customizable & brandable
  • Multiple slide-in positions
  • Mobile friendly
  • Fully translatable
Screenshot of branding options for Refiner survey widgets

Optimized for highest response rates

It's not a secret. The response rate of customer surveys depends highly on who you target and when a survey is launched.

With Refiner, you can be sure to achieve incredible high response rates.

We frequently see customers achieving response rates as high as 70%.

Target the right users Precise Targeting

Target all users or segment them by customer traits and behaviour.

Perfectly timed Perfectly Timed

Launch your survey at the exact right time with advanced launch triggers.

Pixel-Perfect Design Pixel-Perfect Design

Customize your widget and let it blend with your brand experience.

Tailored Experiences Branching Logic

Provide relevant experiences with branching and dynamic instructions.

Launch a custom survey in minutes

Refiner comes with a generous free plan and getting started takes a couple of minutes only.

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