Don't settle with a generic NPS tool. Refiner was designed from the ground up to match the needs of modern SaaS companies.
Survey your users while they are using your product and achieve incredible response rates.
Make your NPS feedback actionable with custom follow-up questions. Ask different questions based on the given NPS score.
Generate a constant stream of high quality NPS feedback with perfectly timed surveys. Target specific user with advanced trigger options.
Receive notifications in Slack or by email. Quickly flip through the latest responses, act accordingly and delight your users.
Segment users by NPS rating and answers from follow-up questions. Uncover precious customer insights instantly.
Trigger workflows in Zapier, sync NPS ratings other tools, or use Webhooks and our API for deep integrations.
All our plans come with a 7-day free trial. No credit card required.
From preventing customer churn to informing your overall strategy.
The Net Promoter Score is above all a system that helps you grow your SaaS.
Refiner turns your SaaS into an always-on growth machine.
A precise and standardized way of measuring customer satisfaction.
A powerful tool to spot unhappy customers and prevent user churn.
Let your biggest fans help you grow your brand with referrals, testimonials and reviews.
Collect additional feedback and make data driven product and marketing strategy decisions.
Start with a free trial and launch your first NPS campaign in minutes.