Don't settle with a generic NPS tool. Refiner was designed from the ground up to match the needs of modern SaaS companies.
Survey your users while they are using your product and achieve incredible high response rates.
Make your NPS feedback actionable with customizable free text or multiple choice follow-up questions
Generate a constant stream of high quality NPS feedback with perfectly timed surveys.
Receive notifications in Slack or by email. Quickly flip through the latest responses, act accordingly and delight your users.
Segment customers by NPS rating and their answers to follow-up questions.
Trigger workflows in Zapier, sync NPS ratings other tools, or use Webhooks and our API for deep integrations.
All our plans come with a 7-day free trial. No credit card required.
We were looking for a beautiful and easy to integrate NPS survey tool for a reasonable price. Then we found Refiner, which does that and way more. It's a powerful and pretty tool for user surveys that integrates closely with whatever you're using. And on top of that, the team actively helps you with the setup to make sure you achieve top response rates. Best choice we could have ever made!
Refiner is the tool we were searching for to bettere profile our users, and gather feedback about our products. It's very easy to use, comes with a great UX for our users and the team is very reactive.
Start with a free trial and launch your first NPS campaign in minutes.