NPS Surveys for Data Driven SaaS teams

Turn your SaaS into an automated growth machine with simple & beautiful NPS surveys.

Screenshot of the Refiner in-app NPS widget.
Trusted by hundreds of fast growing SaaS companies Logos of Refiner customers Logos of Refiner customers

Built for SaaS specifically

Don't settle with a generic NPS tool. Refiner was designed from the ground up to match the needs of modern SaaS companies.

Launch beautiful in-app survey widgets

Survey your users while they are using your product and achieve incredible high response rates.

Illustration of the Refiner NPS widget

Ask tailored follow-up questions

Make your NPS feedback actionable with customizable free text or multiple choice follow-up questions

Illustration of a custom NPS follow-up question

Survey at the exact right moment

Generate a constant stream of high quality NPS feedback with perfectly timed surveys.

Illustration of the survey widget triggers of Refiner

Respond to NPS feedback quickly

Receive notifications in Slack or by email. Quickly flip through the latest responses, act accordingly and delight your users.

Illustration showing NPS responses

Connect the dots and inform your strategy

Segment customers by NPS rating and their answers to follow-up questions.

Illustration of an NPS survey dashboard

Turn NPS responses into real time actions

Trigger workflows in Zapier, sync NPS ratings other tools, or use Webhooks and our API for deep integrations.

Illustration of the integration options of Refiner

Simple pricing that scales with your needs

All our plans come with a 7-day free trial. No credit card required.

Essentials Survey your users and uncover actionable customer insights
$ 39 /month
  • Brandable survey widgets
  • Custom follow up questions
  • Slack & Email notifications
  • Zapier integration
  • Up to 1.000 responses /mo
  • Everything from Essentials
  • Logic Jumps
  • Full white label
  • REST API & Webhooks
  • Segment.com integration
  • Up to 5.000 responses /mo
Enterprise Scale up with a customer centric growth strategy
Starting at $ 199 /month
  • Everything from Growth
  • Native CRM integrations
  • Custom terms & contracts
  • Premium Support
  • 10.000+ survey responses

We were looking for a beautiful and easy to integrate NPS survey tool for a reasonable price. Then we found Refiner, which does that and way more. It's a powerful and pretty tool for user surveys that integrates closely with whatever you're using. And on top of that, the team actively helps you with the setup to make sure you achieve top response rates. Best choice we could have ever made!

Jeroen Corthout Co-Founder Salesflare

Refiner is the tool we were searching for to bettere profile our users, and gather feedback about our products. It's very easy to use, comes with a great UX for our users and the team is very reactive.

Javier Escribano CPO at Ontruck

Grow your SaaS today with Net Promoter Score surveys

Start with a free trial and launch your first NPS campaign in minutes.

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