Personalize every aspect of your Product-Market Fit surveys to get high response rates and more accurate & actionable feedback.
Trusted by hundreds of fast growing software companies
Many KPIs can indicate product-market fit but nothing will give you clearer answers than asking your customers directly. Refiner gives you the tools to reach the right customers and even to close the feedback loop to help reach product-market fit faster.
Analyze which segments have reached product-market fit and who needs help.
Identify and delight existing customers that are at risk of churning.
Ask follow-up questions and make better product and marketing decisions.
Launch great-looking microsurveys that blend perfectly into your product experience with just a few clicks.
Ask the right users at the right time. Collect context-rich feedback with perfectly targeted microsurveys.
“With invoicing, for example, a survey is triggered after the first time they’ve used that feature. And then if they’ve used invoicing again, the next time they use it after 30 days is up, they’ll get that survey again.”
Justin Bohlmann
Head of Growth
Run PMF surveys in your web app and native mobile apps, and also via email, survey links, or HTML embeds. You get on-brand design controls, 12 question types, and logic to keep flows relevant.
Target by traits, behavior, device, country, language, or past answers. Trigger after a delay or page visit, or fire a survey with your own events for precise timing.
Yes. Control colors, images, borders, corners, and widget type, then use branching and logic jumps, including A/B testing, to adapt questions based on prior responses.
Use AI auto-tagging and the reporting dashboard to see PMF scores in real time, segment by rating, follow-ups, or imported traits, and receive response alerts in Slack or Microsoft Teams.
Yes. Sync to tools like Segment, Mixpanel, Amplitude, HubSpot, Salesforce, Google Sheets, trigger actions with Zapier or Make, and use REST API or webhooks. You can also show in-app CTAs after a survey.
You can start a free trial, no credit card required. Compliance includes SOC 2 Type II, GDPR, CCPA, and HIPAA, all linked from the page footer.
Getting started is easy and takes a couple of minutes only. No credit card required. No hidden fees.