Sampling

Survey sampling is a method to reduce the number of survey responses while keeping the survey results statistically correct. Instead of showing surveys to all users in your Target Audience, a randomly selected fixed subset of users will see the survey.

The size of of subset is defined by a percentage number that you provide. Which users fall in the target group is determined randomly when we first see them in our system. Selected users always stay in the target group.

The Sampling option does not affect how fast survey responses are selected. As soon as a user matches all trigger options and is part of the randomly selected target group they’ll see the survey.

Please note: Selected users stay in the target group throughout their lifetime, while others will never see the survey. If you want to show the survey eventually to all users but only limit the numbers of responses collected per day, please use one of the Throttling options described here.