By default, Refiner only stores responses when a user completes a survey. While this behavior leads to a clean data set, you might want to collect partial survey responses in certain situations.
Collecting partial survey will instantly give you more data points to work with. This is especially true if your surveys contain several questions as there is usually a drop-off after 2-3 questions.
You can enable the option to collect partial survey data under “Settings > Advanced Settings”.
Once activating, after how many minutes Refiner should consider a partial survey response as “closed”. You can also choose whether or not partial survey responses should trigger alerts and integrations that usually only trigger on completed responses.